Smart Assignments and Rotations for Jira

for Jira Cloud
80 installs
  • Supported
  • Jira Service Management
  • Jira
Cloud

Auto-assign Jira issues, like a boss

Easily create Schedule and Rotations for your team

Set up Schedules that applies to your team. Write rules to auto-assign tickets based on these schedules. Add participants and watch your incoming tickets auto assign as per your rules.

Review your progress with SARJ Dashboard

One view to rule them all!Navigate your work by adding useful gadgets to review projects, schedules, rotations, organiser, availability. The UI mirrors the Jira dashboard for you to easily be able to edit and work.

Manage your workload via Calendar and Availability

Check the workload of your team members before assignment by using calendar view. Set up your working days, vacations and shift timings along with your mid shift breaks! + an Audit log (currently, in Beta)

More details

Configure rules for auto-assigning Jira / JSM / JWM issues to your team members based on time zones, team availability, shifts, functional area, etc. Tuned to assist service or support teams, where managing ticket inflow is significant task. Use SARJ for -

  • Intelligent work allocation for Teams
  • No code solution to align incoming tickets with teams availability.
  • One view to track and manage all teams and projects to ensure nothing goes under the radar.

..and Auto Assign Tickets like a Boss !

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Smart Assignments and Rotations for Jira integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application