Honcho

for Jira Cloud
9 installs
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

Auto-assign tickets like a boss

Easily create Schedules for your team

Set up Schedules that applies to your team. Write rules to auto-assign tickets based on these schedules.

Reach out to us at contact@trundl.com if you have any questions or need help in configuring Honcho.

Configure rules for your rotation

Add participants and create rules tailored for your needs

View your team workload using the Calendar

Check the workload of your team members before assignment by using calendar view on the rotation screen

More details

Honcho is a simple tool that allows you to configure rules for auto-assigning Jira / JSM tickets to your team members based on criterion such as time zones, team availability, shifts, functional area, etc.

This becomes especially helpful for service or support teams where the ticket inflow is significant and hence, continuous ticket assignment becomes a job for someone.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has not completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Honcho integrates with your Atlassian product. This remote service can:

  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application
  • Write data to the host application