Redpen - rapid issue reporting for Jira
- Jira Service Management
- Jira Software
Rapid annotation, reporting and resolution
No more communication fuss. Embed Redpen Widget into your website for interactive issue reporting. Increase higher customer satisfaction, reduce support and development costs.
Smart Actionable Issues
Report visual issues that are actionable. Redpen allows you to connect your favorite services, annotate and label anywhere on your web application and report meaningful issues. Boost your team’s productivity in seconds!
Auto-attach Diagnostic Information
Issues reported using Redpen will have all the essential diagnostic information (OS, browser information, network logs, console logs, etc.) required to not just identify the bugs, but recreate and resolve them as well.
Redpen for Jira is a Customer Support Request and Bug Capture Platform.
Get faster time-to-market and higher customer satisfaction by reducing the friction in reporting issues and feedback.
Simple operation - Take a screenshot or record screen with voice comments, Annotate, and Report to Jira.
Details that developers would need for faster turnaround of issues are automatically attached to the issue.
Get started in easy steps:
Interactively file smart actionable issues:
Privacy and security
Redpen - rapid issue reporting for Jira integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects
- Delete data from the host application
Capture or record screen