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- Partner Supported
Key highlights of the appUse ZigiOps to integrate Jira, Jira SM and Data Center with TOPdesk bi-directionally - in minutes
User-friendly, yet powerful Dashboard interface
The ZigiOps dashboard provides real-time visibility into integration activity, showing sync status, execution health, errors, and key metrics from a single, centralized interface.
ZigiOps Integrations Template Library
ZigiOps has ready to use integration templates, yet it is flexible enough and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows, tailored per your needs.
ZigiOps Integration Advanced Data Mappings
Go beyond scratching the top information layer and capture complex data relationships and system dependencies for full transparency.
Supporting media
More details
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Sync TOPdesk and Jira and set up a seamless data exchange between them. Align ITSM and DevOps to streamline cross-team collaboration.
When an issue/event arrives in TOPdesk, it automatically gets transferred to Jira with ZigiOps. All related fields, attachments, comments, and more are synchronized between the two systems in real-time. Once the developers fix the issue, ZigiOps automatically transfers this information to TOPdesk. The opposite is also possible (Jira to TOPdesk integration) as ZigiOps offers bi-directional connectivity. The platform is powerful enough to handle as many queries as your Jira and TOPdesk instances pass to it. ZigiOps connects to both on-premise and cloud deployments and offers unlimited flexibility and scalability.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.1•for Jira Cloud
- Release date
- Nov 8th 2021
- Summary
- Bi-directional integration between Jira and 3rd party software
- Details
The ZigiOps Jira–TOPdesk integration automates ticket synchronization between Jira Software and TOPdesk, enabling smooth collaboration between support and development teams. It supports bi-directional data flow, allowing Jira Issues & TOPdesk Incidents to be created and updated automatically across systems.
By removing the need to manually log or update tickets, ZigiOps keeps data consistent and up to date. Synchronization ensures reliable transfers and continuous updates, while flexible filtering and field mapping give full control over what data is synced.
Supported data flows:
- Jira Issues to TOPdesk Incidents
- TOPdesk Incidents to Jira Issues
Key benefits:
- Fully automated Jira TOPdesk integration
- Customizable filtering and mapping
- Bi-directional updates
- Improved cross-team communication
- Faster resolution times
- Payment model
- Paid via Vendor
- License type
- Commercial