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SUPPORT
- Partner Supported
Key highlights of the appZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with TOPdesk, Azure DevOps, OpsBridge, and more
User-friendly, yet powerful interface
Our newest version of ZigiOps focuses on flawless user experience and enables you to install, modify and set up your integrations within a few clicks.
Integrations Template Library
ZigiOps has ready to use integration templates, yet it is flexible enough and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows, tailored per your needs.
Advanced Data Mappings
Go beyond scratching the top information layer and capture complex data relationships and system dependencies for full transparency.
More details
Sync TOPdesk and Jira and set up a seamless data exchange between them. Customization is a breeze, zero API knowledge or coding skills required! Align ITSM and DevOps to streamline cross-team collaboration.
When an issue/event arrives in TOPdesk, it automatically gets transferred to Jira with ZigiOps. All related fields, attachments, comments, and more are synchronized between the two systems in real-time. Once the developers fix the issue, ZigiOps automatically transfers this information to TOPdesk. The opposite is also possible (Jira to TOPdesk integration) as ZigiOps offers bi-directional connectivity. The platform is powerful enough to handle as many queries as your Jira and TOPdesk instances pass to it. ZIgiOps connects to both on-premise and cloud deployments and offers unlimited flexibility and scalability.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.1•for Jira Cloud
- Release date
- Nov 8th 2021
- Summary
- Bi-directional integration between Jira and 3rd party software
- Details
Supported data types:
- Jira Issues to TOPdesk Incidents
- TOPdesk Incidents to Jira Issues
Benefits for Jira and TOPdesk users:
- Automated integration between Jira and TOPdesk: no need to open TOPdesk and manually log/update tickets
- Customizable data filtering and data mapping
- Poller-based synchronization for transfer and bi-directional updates
- Improved communication with the development team
- Automatic status updates, which make follow-ups easier and faster
- Reduced resolution time
- Payment model
- Paid via Vendor
- License type
- Commercial