Business Process Manager

for Jira Cloud
300 installs
Cloud Security Participant
  • Supported
  • Jira Service Management
  • Jira Software
Cloud
Reviews posted on or after May 25, 2022 abide by our new review guidelines. 

Reviews for Cloud

4
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by Charissa Peña on Sep 28th 2022

We've been having errors while using the app. I've sent an email to support@saasjet.atlassian.net to confirm how many steps can we add to a template as we suspect this might be causing the error. It's been 4 days but we haven't receive a response. We don't have an account on the customer portal to login a ticket so we've resorted to sending an email. Edit: The support team for SaaSJet worked thru various hoops to be able to reach out to me and urgently attended to my issues. I appreciate the transparency on what caused the delay, and the effort to resolve it as soon as you can.

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by Wolf.Chen2 on Dec 30th 2021

Good

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SaaSJet

Dear Wolf Chen,

Thank you very much for the rate. Your feedback helps us get better! We would like the opportunity to investigate your feedback further. Please feel free to reach out to our support center at support@saasjet.atlassian.net with any further comments, concerns, or suggestions you wish to share.

Best regards,

SaaSJet Support Team

by Jincy George on Nov 12th 2021

Easy to setup and use. Great support team! They are quick to respond to questions.

1 out of 1 found this review helpful
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SaaSJet

Dear Jincy,

Thank you so much for your feedback. We are always happy to serve you. Your satisfaction is our key priority, and as affirmed by your review, we pride ourselves on our exceptional service. Hope you will keep enjoying our product!

Best regards,

SaaSJet Support Team

by Austin Brown on Sep 23rd 2021

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SaaSJet

Hi Austin,

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please feel free to reach out to our support center at support@saasjet.atlassian.net to let us know what we can do for you in the future.

Best regards,

SaaSJet Support Team