OVERALL RATINGS
INSTALLS
30
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appWow your Jira Service Management customers. Connect amazing UX of Typeform with the immense flexibility of JSM
Map Typeform Questions with JSM Fields
Map Typeform questions with JSM fields, nice and easy. With guided configurations you can even tell which mapping will work as expected and which won't.
Bring in the Power of Logic
Not every Typeform submission should create a support ticket in your service project? No worries! Just set up the conditional logic within the app and you hit that save button.
Delightful & Personalised Experience
Make the JSM ticket creation experience delightful and personalised with hidden fields. That means, you can ask only those questions from your customers that move the conversation forward.
Supporting media
More details
Wow your customers with delightful experience. Bring amazing UX of Typeform to JSM ticket creation process.
Step by step guide to get started
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Benefits:
✅. Save support team's time by guiding users to relevant resources before they create support tickets
✅. Reduce time consuming back and forth by guiding users to provide relevant details at the time of ticket creation
✅. Engage users by personalising ticket creation forms based on different attributes
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Features:
1️⃣. Map Typeform questions with JSM request fields
2️⃣. Create a new customer or map to an existing one as reporter
3️⃣. Personalise ticket creation forms with hidden fields such as name, email and any other attributes
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Few use cases:
🎧.. External facing customer support forms for Feature requests, Bug reports etc
👩 . Candidate facing recruitment forms for various open positions etc
👨. Internal employee helpdesk forms for record updates, HR requests etc
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Bonus:
Provide Typeform as an embed, pop-up or a chat widget
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
Typeform integration for JSM integrates with your Atlassian product
Version information
Version 1.1.2-AC•for Jira Cloud
Release date
May 9th 2024
Summary
Minor version update
Details
Payment model
Paid via Atlassian
License type
Commercial