Facebook Connector for Jira

for Jira Cloud
26 installs
  • Supported
  • Jira Service Management

Integrate Jira Service Management with your FB page & automatically convert comments, posts, mentions & messages into Jira tickets

Create tickets for all Facebook page interactions

Facebook connector for Jira allows you to use Jira as a unified help desk for all your Facebook page interactions which will enhance the support requests accessibility

Boost your response time on Facebook

You will be able to reply on all interactions from Jira using your Facebook page account

Customers replies reflected as Jira comments

When the customer replies to your comment it will be automatically reflected as Jira comment on the same ticket which includes the first interaction

More details


**All these features are coming soon, we are still waiting for Facebook Business Manager approval**

Get the most out of Facebook Connector for Jira

  • Link one or more Facebook account with the related Jira Service Management project
  • Create Jira tickets automatically from Facebook user interactions on your page such as writing a post, adding comments on your posts, mentioning your page or sending a message
  • Reply on all interactions from your Jira service management by adding Jira comments
  • See all user’s replies as Jira comments on the ticket
  • Add transitions to Jira tickets

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has not completed the Security Self-Assessment Program. Learn more


Integration Details

Facebook Connector for Jira integrates with your Atlassian product. This remote service can:

  • Write data to the host application
  • Read data from the host application


Post on FB page >> Opened as a Jira ticket