Free app
OVERALL RATINGS
INSTALLS
38
SUPPORT
- Partner Supported
Key highlights of the appOptimise Your Licenses and Save Money
Only Pay for Real-time Users
Only 20% of total users are typically active in real-time.
Optimise license spend and reduce cost up to 40%.
Only real-time users have application access, granted simultaneously on login.
Easy to Manage Admin Panel
IUM provides automated designated-user management and license-compliant access rotation using Atlassian’s standard group-based access controls.
Work together with us to deploy and maintain IUM on your instance.
Tried, Tested & Loved by Enterprise Customers
IUM is the only marketplace Cloud license optimisation tool supporting external groups synchronised from third-party directories such as AD, Entra ID, and Okta.
All data is retained within the instance.
More details
Intelligent User Manager (IUM) is our Atlassian Approved licence optimisation plugin that automates user access management. Most companies purchase licences on a one-per-user basis, but this is a more cost-effective alternative.
IUM provides automated designated-user management using Atlassian's standard group-based access controls. At any given time, only up to the purchased user tier can access Jira, fully aligned to Atlassian's named-user licensing and user-access policies.
This means only real-time users hold application access at any moment. With typically just 20% of your users active simultaneously, IUM ensures licences are always allocated where they're needed most. Access transitions happen with no impact to the typical user experience.
We create two new local user groups: IUM_Enabled & IUM_Disabled to manage application access.
The version of IUM offers a free trial for up to 5 users. To expand beyond this, please submit a request via our service desk for license activation.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Intelligent User Manager (IUM) for Jira integrates with your Atlassian app
Version information
Version 4.0.0•for Jira Cloud
- Release date
- Jun 29th 2026
- Summary
- Required scopes changed
- Details
Required scopes changed:
- Added: read:servicedesk-request, write:servicedesk-request, manage:servicedesk-customer
- Payment model
- Free
- License type
- Atlassian Closed-Source