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Based out of 15 reviews
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Showing 15 reviews
Posted on Nov 5, 2025
I was attempting to make some config changes to the app, which proved difficult with the rollout of Jira's new UI. Support from Payal was second to none, he logged on at 10pm US time to accommodate my different timezone and clearly took me through the steps required to achieve my desired result. Very happy with the service.
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Appbox.ai
Hi Jacinta,
Thank you so much for your wonderful review! We're thrilled to hear that our support team was able to help you navigate the configuration challenges with Jira's new UI rollout. Going the extra mile—including accommodating different timezones at 10pm—is exactly what we strive for, and we're proud we could guide you to achieve your desired result.
Your feedback means the world to us and our support team. If you ever need assistance again or have any questions, please don't hesitate to reach out to us at support@appbox.ai.
Thanks, Team Appbox
Posted on May 29, 2024
On by default for new projects. Annoying.
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Appbox.ai
Hi Chris,
Thanks for taking the time to share your feedback with us.
We hear you on the frustration. Unfortunately, Jira doesn't give apps the ability to ask which projects you'd like to enable during installation, so we have to enable for all projects by default. However, we've made it easy to manage this in bulk.
You can disable the app for multiple projects at once by going to Apps > Manage your Apps > [App Name] > Project Enablement. From there, you can quickly enable or disable projects as needed.
Here's a guide that walks through it: https://docs.appbox.ai/risk-register/enabling-disabling-application
If you need a hand with this or have any questions, just reach out to us at support@appbox.ai.
Thanks,
Team Appbox
Posted on Jan 10, 2024
Great app and very recommended!!! I find very useful the new feature to restrict Risk register panel for certain issue types. Thank you for this funcionality. Support team is also very good and fast! I have requested some adjustments in the app and they resolved it very quickly!!
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Appbox.ai
Hi Joanna,
Thank you so much for your enthusiastic review! We're thrilled to hear that you're finding the app useful, especially the feature to restrict the Risk Register panel for certain issue types. Your feedback on our support team's responsiveness means a lot to us—we work hard to resolve requests quickly and efficiently.
We truly appreciate your recommendation and are glad we could help with your adjustments. If you ever need anything else or have more suggestions, please reach out to us at support@appbox.ai.
Thanks, Team Appbox
Posted on Oct 11, 2023
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Appbox.ai
Thank you for the 4-star rating! We really appreciate your support and are glad Risk Analyzer is working well for you.
If there's anything we can do to enhance your experience or if you have suggestions for improvement, we'd love to hear from you at support@appbox.ai.
Thanks,
Team Appbox
Posted on Jun 29, 2023
Nice plugin! we found it very useful! We only miss one functionality that is to be able to select for which Issue Type we want the plugin be working for.
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Appbox.ai
Fernando, Thank you for the kind words—so glad to hear you found the plugin useful!
Great news: the functionality to select which Issue Types the plugin should work for is now available! 🎉 You can configure it in the project settings to tailor the experience to your team's needs.
We really appreciate your feedback—it helps us keep improving. Let us know if there’s anything else you'd like to see!
Team Appbox