Reconcile unknown attachments

for Confluence Server 7.4.9 - 7.13.0, Confluence Data Center 7.4.9 - 7.13.0 and more
12,131 installs
  • Unsupported
Free app

Use this app to repair unknown attachments caused by Confluence bug CONFSERVER-55928

This app is for customers affected by CONFSERVER-55928 which causes attached files to show as 'unknown attachment'. This bug was fixed in 7.12.2 (backported to 7.4.9).

The app will:

  • Attempt to reconcile the unknown attachment with the attached file when you view or edit a page.
  • Allow people editing the page to click the unknown attachment placeholder, then choose a file from the Insert File dialog.
  • Record some analytics events to help us understand the problem better (if you've opted in to Atlassian Analytics).

The app won't be able to reconcile unknown attachments if:

  • The file is missing from the file system.
  • The attachment title is missing from the storage format.
  • The page had unpublished changes at the point the plugin attempted to reconcile the unknown attachment.

See https://confluence.atlassian.com/display/CONFKB/Unknown+attachment+error+in+Confluence+Server+and+Data+Center+7.12+and+earlier for more information.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more

Resources

Gallery