Skip to:

Import CSV Tool

for

OVERALL RATINGS

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appNeed to import your CSV file to Jira Service Management? This app offers you a quick and easy way to do it

watch Import CSV Tool video

Eliminate manual data entry

Simply prepare your CSV file and import your data to Jira Service Management. Import an unlimited number of rows in just a few clicks

Import custom fields and attachments

Keep every piece of detail even if you’re importing data from CSV. Our app allows you to import information from custom fields and attachments.

Test the app for free

You get to test the process before importing all of your data. The app uploads 20 tickets with related data to Jira Service Management for you to check whether everything works correctly.

More details

Need to import CSV to Jira Service Management? This data importing app offers you a quick and easy way to do it.

DATA YOU CAN IMPORT FROM CSV

Service desk records:

  • Tickets
  • Contacts
  • Organizations
  • Agents
  • Attachments
  • Public and private replies
  • Custom fields
  • Attachments, Tags

Knowledge base records:

  • Knowledge Base articles
  • Categories
  • Folders
  • Attachments, Tags

WHY THIS APP?

  • Intuitive interface;
  • Eliminates manual work;
  • Test for free;
  • Import custom fields and attachments;
  • Made by Help Desk Migration.

WHAT CUSTOMERS SAY ABOUT HELP DESK MIGRATION

“I didn't know what to expect from some random thing I found on the marketplace, and I was BLOWN AWAY. The team was incredibly responsive, and the tech was solid. The price was perfectly reasonable to save me time dealing with a one-time migration, and I'd definitely use them again.”

Matt Ricci, Sr. Product Manager at Castellian Solutions

Check out more reviews on G2 and Capterra.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.0.0for Jira Cloud, Confluence Cloud

Release date
Jul 6th 2021
Summary
Import to Jira Service Management
Payment model
Paid via Vendor
License type
Commercial

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow