Dear Jason,
Thank you so much for your feedback and for being a loyal user of our app over the years.
We appreciate your patience and understanding during the early stages when you faced some issues. Your positive comments on our quick ticket returns and updates mean a lot to us. It's great to hear that you find the group management, bulk user creation, and customization features very useful.
Our team is committed to continuously improving the app to better serve your needs. If you have any further suggestions or require assistance, please don't hesitate to reach out to us.
Thank you once again for your valuable feedback and continued support.
Best regards,
Mert
Management Team