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Simple Response Templates for Jira

for Jira Cloud
  • Supported
  • Jira Service Management
  • Jira

Create reusable response templates for Jira issues and Service Desk Tickets, to make your team work smarter, better, and faster

Easily insert Templates into issues

Simply select a template, make any desired changes, and insert it.

Templates support rich formatting just like Jira comments, and also include convenience features like autocomplete for mentioning issues.

Shared and Private Templates

Built-in visibility scopes allow you to manage where a template can be used.

Templates can be shared globally and per project, or kept private, just for yourself.

Add Variables to make Templates more Dynamic

Use variables in templates to dynamically inject values like assigneeName, dates, and other issue related fields.

More details

Simple Response Templates for Jira will help your team save time and communicate more consistently by creating reusable, canned response templates, that can easily be inserted into Jira issues and Service Desk support tickets.

We use it for things like Bug Reporting Step, Test Cases, Common support responses, Release announcements to Customers, and other repetitive responses.

Easily insert one or more templates into an issue.

Author templates as easily as writing a Jira comment, including rich formatting like tables, panels, and autocomplete for mentioning users, and issue search.

Make your templates more dynamic with the use of variables.

Share your templates Globally with everyone, or lock them to specific projects, or create Personal templates, just for yourself.

Works with Service Desk, and Jira Agile boards.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Simple Response Templates for Jira integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Delete data from the host application
  • Write data to the host application
  • Read data from the host application


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