- Supported
- Jira Service Management
Takes care of duplicate issues in your Queues & Backlogs, so you can focus on meaningful work
Points out Similar & Duplicate Tickets
Based on 6+ metrics we identify Email Replies, Similar Tickets, Partial- and Complete Duplicates.
Merge Issues: Simple & Fully Automated
Helps you merge different types of tickets with a few clicks, Presets for your team, or Full Automation [to be released] for incoming tickets.
Analyzes your tickets without storing your data
Despite the in-depth analysis of your tickets, we only store the metrics between similar issues. None of your data is stored on our servers.
More details
👑 All-in-one tool around duplicates
✋ Prevent duplicate issues before they are created
- Our Chrome plugin pops up similar issues in various touchpoints
- Made for JIRA Cloud ⛅
- Triages existing & new tickets automatically
- Red flag: Duplicates are highlighted in the issue sidebar before efforts are wasted
- Understand: A similarity-score in % indicates how relevant each duplicate is
- High accuracy through AI/Machine Learning (not just JQL)
- Data Privacy - None of your data is stored with us
- Catches
- True Duplicates
- Similar Issues
- New tickets created from email replies (e.g. cc'ed answers)
- Custom: Choose which fields to merge (e.g. description as comment, copy internal comments, move participants & watchers, transition status, ..)
- One-click Presets: Set up once how to merge issues of certain type, then reuse with one click
- Automation [to be released]: Automatically merge new issues based on rules
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity
Resources
Integration Details
🔮 Duplicate AI > Find & Merge Duplicate Issues integrates with your Atlassian product. This remote service can:
- Delete data from the host application
- Write data to the host application
- Read data from the host application