๐Ÿ”ฎ Duplicate AI > Find & Merge Duplicate Issues

for Jira Cloud
23 installs
  • Supported
  • Jira Service Management
Cloud

Takes care of duplicate issues in your Queues & Backlogs, so you can focus on meaningful work

YouTube's thumbnail image for the video.

Points out Similar & Duplicate Tickets

Based on 6+ metrics we identify Email Replies, Similar Tickets, Partial- and Complete Duplicates.

Merge Issues: Simple & Fully Automated

Helps you merge different types of tickets with a few clicks, Presets for your team, or Full Automation [to be released] for incoming tickets.

Analyzes your tickets without storing your data

Despite the in-depth analysis of your tickets, we only store the metrics between similar issues. None of your data is stored on our servers.

More details

๐Ÿ‘‘ All-in-one tool around duplicates

โœ‹ Prevent duplicate issues before they are created

  • Our Chrome plugin pops up similar issues in various touchpoints
  • Made for JIRA Cloud โ›…

๐Ÿ”ฎ Finding Duplicate Issues

  • Triages existing & new tickets automatically
  • Red flag: Duplicates are highlighted in the issue sidebar before efforts are wasted
  • Understand: A similarity-score in % indicates how relevant each duplicate is
  • High accuracy through AI/Machine Learning (not just JQL)
  • Data Privacy - None of your data is stored with us
  • Catches
    • True Duplicates
    • Similar Issues
    • New tickets created from email replies (e.g. cc'ed answers)

๐Ÿงน Merge Issues

  • Custom: Choose which fields to merge (e.g. description as comment, copy internal comments, move participants & watchers, transition status, ..)
  • One-click Presets: Set up once how to merge issues of certain type, then reuse with one click
  • Automation [to be released]: Automatically merge new issues based on rules

๐Ÿ’ก Documentation

๐Ÿ‘‹ Schedule a Demo

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

๐Ÿ”ฎ Duplicate AI > Find & Merge Duplicate Issues integrates with your Atlassian product. This remote service can:

  • Delete data from the host application
  • Write data to the host application
  • Read data from the host application