HelpDesk+ Intuitive Slack first Support
- Jira Service Management
Automate your ITSM processes inside Slack with HelpDesk+ for JSM
Slack conversations converted easily into tickets
Nobody wants to go to the portal to get help.
With Slack & HelpDesk+ your support team can easily track work in workflow apps without needing to copy & paste.
Synced both ways, always.
HelpDesk+ mirrors your service desk automagically in Slack.
Everyone works where they want and all conversations and important updates are synced in real-time, improving productivity.
Intelligent self-service support
Direct users to known solutions in your knowledge base to solve issues instantly. Self-help eliminates many unnecessary tickets and frees up your support agents.
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
HelpDesk+ Intuitive Slack first Support integrates with your Atlassian product. This remote service can:
- Read data from the host application
Discuss issues in threads, auto-sync everything to JSM