Koji – Chatbot powered by Generative AI 2.0

Koji chatbot improved a lot our help desk and the customer experience. The tool is performant, stable and intuitive. Small price, but full features! Customisation is also a plus that makes your support platform tailored as you want. Their support service rocks!! Helpful, responsive, they care about customers and they're receptive to suggestions and improvements. Top notch! Great job guys!

Really nice chatbot directly integrated on Jira Service Management Portal. I like: - The built-in configuration that allow you to quickly use the bot - The confluence integration for knowledge base research - Internal KB such as Microsoft or Google Look forward to seeing upcoming features

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  Konverso

  Thank you, David, for your comment.

  Our team is very pleased and is working on our next release with more useful features.

Koji is a great tool to use in Jira Service Management and is easy to configure. It provides a comprehensive chatbot solution from a simple FAQ to a complex workflow. Dashboards and analytic reports are also very handy to use. The Konverso team is fantastic! Quick response and always driving for improvements.

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  Konverso

  Thank you Jeff. It is great to have HUDSON as a customer.

Very useful tool! easy to configure and get started.

The app is very intuitive and easy to configure. The guys work full steam ahead and respond quickly with problem information and solutions. Since I started using it, I've noticed that the app is in constant development phase, which allows native features to be improved and new features to be integrated. This is a good app.