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Koji: AI Agents for Confluence and JSM

works with Jira Cloud

OVERALL RATINGS

INSTALLS

95

SUPPORT

  • Partner Supported

Showing details for Cloud

Reviews for cloud

3.7/ 4

Based out of 11 reviews

Review guidelines

Our new review guidelines ensure that all the reviews are submitted by actual users of the app...

Showing 11 reviews

  • Emilie-laye Birkui

    Posted on Oct 26, 2022

    KOJI is perfect for automating my customer support. It is a self-service solution that connects automatically with JSM and Confluence. My customers are delighted.

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  • Jeff Jiang

    Posted on Oct 25, 2022

    Koji is a great tool to use in Jira Service Management and is easy to configure. It provides a comprehensive chatbot solution from a simple FAQ to a complex workflow. Dashboards and analytic reports are also very handy to use. The Konverso team is fantastic! Quick response and always driving for improvements.

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    • Konverso

      Thank you Jeff. It is great to have HUDSON as a customer.

  • Davide

    Posted on Jun 28, 2022

    Koji chatbot improved a lot our help desk and the customer experience. The tool is performant, stable and intuitive. Small price, but full features! Customisation is also a plus that makes your support platform tailored as you want. Their support service rocks!! Helpful, responsive, they care about customers and they're receptive to suggestions and improvements. Top notch! Great job guys!

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  • Pazit Barkai

    Posted on Jun 20, 2022

    Very useful tool! easy to configure and get started.

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  • Kentaro Takase

    Posted on Mar 16, 2022

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