Supported Data types:
- Incidents
- Change Requests
- Issues
- Stories
- Custom Records
Benefits for Cherwell and Jira users:
- Improved communication with the service desk team
- Automatic status updates and simplified follow-ups
- Effortless bi-directional synchronization with Cherwell
- Improved communication with DevOps
- Automatic status updates, which make follow-ups easier
- Instant visibility into the status of each bug fix