ZigiOps: Jira Salesforce integration
- Jira Service Management
ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with Salesforce, ServiceNow, BMC Remedy and more
User-friendly, yet powerful interface
Our newest version of ZigiOps focuses on flawless user experience and enables you to install, modify and set up your integrations within a few clicks.
Easy to configure integrations
ZigiOps has ready to use integration templates, yet it is flexible enough and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows, tailored per your needs.
Conditional field mapping for a no-code, easy setting of complex data relationships and system dependencies. Connect ITSM, ITOM, DevOps, and APM to improve communication and issue resolutions between your teams.
ZigiOps’ integration between Salesforce and Jira automates the entire data flow process and synchronizes records between the two systems in real time. Eliminate duplicate data and the risk of errors, to allow your teams to achieve more with less effort, and make sure your end customers are happy.
When a case is created in Salesforce, ZigiOps retrieves it automatically and creates a related issue in Jira. You have a high degree of control over data filtering and data field mapping to define how ZigiOps reports data to Jira. Regular fields, custom fields, lifecycle fields, comments, and attachments can all be synchronized.
Updates in Salesforce for cases already transferred to Jira are extracted automatically and synchronized with the related issue in Jira for regular fields, custom fields, lifecycle fields, comments and attachments.
Similarly, updates in Jira for Issues that were initially created in Salesforce are collected in real time.
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