Supported data types:

- Jira Issues

- Salesforce Cases

- Comments

- Attachments

Benefits for Salesforce and Jira users:

• Bi-directional update synchronization
• Full visibility into Salesforce Cases and recurring customer problems
• Real-time updates of related records
• Automatic data exchange between Jira and Salesforce
• Bi-directional data exchange and update synchronization
• Related records synchronization (comments, attachments)