Supported data types:
- Jira Issues, Tasks, Subtasks, Stories, Bugs, Epics, etc.
- All types of Salesforce Cases
- Comments
- Attachments
- Lifecylce fields
- Custom fields
Benefits for Salesforce and Jira users:
- Bi-directional update synchronization
- Full visibility into Salesforce Cases and recurring customer problems
- Real-time updates of related records
- Automatic data exchange between Jira and Salesforce
- Bi-directional data exchange and update synchronization
- Related records synchronization (comments, attachments)