JCNE Jira Custom Notification Extension

for Jira Server 8.0.0 - 8.25.2 and more
19 installs
  • Supported
  • Jira Service Management
  • Jira Software

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Improve communication and teamwork with custom emails sent automatically from a workflow post function

Email To/Cc/Bcc

Decide how the email will be delivered - directly (To), as a carbon copy (Cc), or as a blind carbon copy (Bcc)

Flexible recipient definition

Define the recipient of the email with a wide variety of options like user groups, project role, user picker custom fields, and more!

JQL and executor restrictions

Define additional JQL and executor conditions to decide if the email should be sent only for certain issues or users

More details

Jira Custom Notification Extension (JCNE) was designed to empower the communication in Jira that is taking place during a workflow transition.


  • Use macros to add dynamic data to the subject and body of the email
  • Add a comment with the email body during the transition
  • Define custom sender address and name
  • Possibility to define To, Cc, and Bcc email fields
  • Multiple recipients sources - user group, project role, single users, user picker and text custom fields, direct addresses, project lead, and component lead
  • Set the JQL condition to define for which issues, the email will be sent
  • Set the Executor condition to define for which users executing the transition, the email will be sent

For more information check the documentation or contact our support team.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

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