by Helpwisefor Jira Cloud and Jira Server 8.14.0 - 8.14.1
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Helpwise is a shared inbox solution for customers focussed team

    Helpwise is a shared inbox solution for customers focussed team

    Helpwise is a shared inbox solution for customers focussed team

    More details

    Helpwise provides team inbox for multiple channels of conversation like email, SMS, WhatsApp, Twitter, Facebook, etc.As a business grows, it becomes a struggle to manage customer, sales, or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works!Shared inbox finds an important use case in almost every team: customer support, customer success, legal, finance, operations, remote team, etc.

    More details

    Helpwise provides team inbox for multiple channels of conversation like email, SMS, WhatsApp, Twitter, Facebook, etc.As a business grows, it becomes a struggle to manage customer, sales, or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works!Shared inbox finds an important use case in almost every team: customer support, customer success, legal, finance, operations, remote team, etc.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Basic support resources are available for this app.

    Basic support resources are available for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-12-22

    Summary

    You can manage your Jira project's issues directly from Helpwise.

    Details

    You can learn more about this integration from our update blog.https://helpwise.io/updates/jira-shared-inbox/

    Versions

    Version 1.0 Jira Server 8.14.0 - 8.14.1 Released 2020-12-22

    Summary

    You can manage your Jira project's issues directly from Helpwise.

    Details

    You can learn more about this integration from our update blog.https://helpwise.io/updates/jira-shared-inbox/

    Installation

    • Click on “Automation” tab from the navbar and select “Integrations”.
    • Click on “Connect Jira” button. Then you'll be redirected to Jira login page.
    • Once you successfully installed Jira app with Helpwise then you can open Helpwise conversation and click on the Jira button on the right sidebar.
    • You can fetch, create and update issues in a project directly from Helpwise. You can also view and create a comment on an issue.
    • Click on “Automation” tab from the navbar and select “Integrations”.
    • Click on “Connect Jira” button. Then you'll be redirected to Jira login page.
    • Once you successfully installed Jira app with Helpwise then you can open Helpwise conversation and click on the Jira button on the right sidebar.
    • You can fetch, create and update issues in a project directly from Helpwise. You can also view and create a comment on an issue.

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