Support this Customer (Customer notes)
- Jira Service Management
Each customer is unique, add personalized notes to each organization to enhance your CX
Give your customers a personalized experience
Each customer is unique, some like to be contacted after hours, some don't. Some are easy to support while some can be quite complicated. Use Support this Customer to add personlized support notes for each organization.
Custom notes per organization
Each organization can be assigned unique support notes.
Easily accessible from the issue view
View General Notes, Do's / Don'ts and Global notes directly from the issue view. Global notes are available for all organizations while the General notes, Do's/Don'ts are uniquely customizable per organization.
Privacy and security
Support this Customer (Customer notes) integrates with your Atlassian product. This remote service can:
- Write data to the host application
- Read data from the host application