Hi Damodaran,
Thank you for reporting this issue with our footnote app. I'm sorry to hear you're experiencing problems with the footnote feature getting stuck on the loading screen.
We'd like to help resolve this as quickly as possible. Since this appears to be a technical issue that may require specific troubleshooting, we'd appreciate the opportunity to work with you directly.
Could you please:
Raise a ticket at Kolekti support
Include details about your device, browser version, and when this issue started
If possible, a screenshot of what you're seeing when it gets stuck
Our technical team is ready to assist, and your feedback helps us improve the app for everyone. We're committed to getting this fixed for you promptly.
Thank you for your patience,
Kind Regards
Abi
Senior Customer Success Manager