ServiceNow Integration for Jira (ServiceNow Connector)

Name: ServiceNow Integration for Jira (ServiceNow Connector)
Rating: 3.9166667461395264 (36 reviews)

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 8.0.0 - 10.3.0 and more

OVERALL RATINGS
INSTALLS: 357
SUPPORT: Partner Supported
TRUST SIGNALS

Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Issues. Sync data One-Way or Two-Way in Real-Time

Jira <-> ServiceNow Integration: No Hidden Costs

Integrate Jira and ServiceNow instance with our no-code integration solution. One app, one price (unlike Exalate, which needs double payment). Integrate unlimited projects and fields (unlike Unito with its limitations).

Auto-Mapping, Advanced Reporting, ISO 27001.

Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.

Easy Filtering - No Scripts e.g. Assignment Group

Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.

Supporting media

More details

Connect ServiceNow with Jira instance. Can work fully behind the firewall. Works with Jira Software, and Jira Service Management. Getint's response to IntegrationHub.

All you need is this app—no need for a ServiceNow connector or paying an extra ~$12,000 annually like with Exalate.

🚀 Quick Setup - Get Started in Minutes

🔄 Two-Way/One-Way Sync of Issues, Incidents, and more

📎 Attachments & 💬 Comments
🎯 Statuses
🏷️ Native/Custom Fields
🔧 Advanced Scripting

📚 Docs: Navigate with our AI Assistant

🛡️ ISO 27001 & 27018

🔄 ServiceNow -> Jira Migration (Billed Separately)

🏆 Trusted by 4,000+ Companies like Starbucks, Lufthansa, Capgemini

🤝 Atlassian Partners: Email us.

🔄 Additional Sync Options: Asana, DevOps, Salesforce, GitLab, Zendesk, and more.

📚 Resources & Insights

🌐 Enterprise Product Roadmap - New version every 2 weeks.

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

ServiceNow Integration for Jira (ServiceNow Connector) integrates with your Atlassian product

Version information

Version 1.2.20-AC•for Jira Cloud

Release date: Jan 13th 2025
Summary: New version 1.73 released!
Details: PLATFORM:

Way to pass additional JAVA arguments via JAVA_CMD.
HTTP request logging for cloud increased to 60 minutes.
Items status transition improvements.
Fixed mapping of one field multiple times.
CONTAIN filters are now case insensitive.

APPS:

Azure DevOps: Fixes for iteration paths synchronization.
HubSpot: Improved searching for candidate items for synchronization.
Monday: Support for number fields.
Jira: Added support for request types in Jira Service Desk (JSD).
Salesforce: Added support for Date and Checkbox fields.

Check more at https://docs.getint.io/getintio-platform/platform-releases
Payment model: Paid via Atlassian
License type: Commercial