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ServiceNow Integration for Jira (ServiceNow Connector)

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]Platinum Marketplace Partner
works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 8.0.0 - 10.6.0 and more

OVERALL RATINGS

INSTALLS

354

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Issues. Sync data One-Way or Two-Way in Real-Time

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Jira <-> ServiceNow Integration: No Hidden Costs

Integrate Jira and ServiceNow instance with our no-code integration solution. One app, one price (Getint’s response to Exalate, and Unito.). Integrate unlimited projects and fields. Try this IntegrationHub alternative.

Auto-Mapping, Advanced Reporting, ISO 27001, SOC2

Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.

Easy Filtering - No Scripts e.g. Assignment Group

Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.

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More details

Getint is the fastest-growing Jira integration platform.

Can work fully behind the firewall.

Works with Jira Software, Jira Service Management, and Jira Product Discovery.

This app is all you need—no overpriced ServiceNow connector required. While others charge $12,000 or more annually for additional connectors, we keep it simple and transparent. Compare pricing here.

🚀 Quick Setup-Get Started in Minutes

📅 Book a free consultation now

🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more

  • 🏷️ Native/Custom Fields
  • 📎 Attachments & Comments
  • 🎯 Statuses
  • 🔧 Advanced Scripting

📚 Docs:Navigate with our AI Assistant

🛡️ ISO 27001 & 27018 with SOC2 Type II in progress

🔄 ServiceNow -> Jira Migration (Billed Separately)

🏆 Trusted by 5,500+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.

🎥 Check out Alex Ortiz's review here

📖 Read case studies here

📊Exalate vs Getint

🌐 Product Roadmap - New version every 2 weeks.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Version information

Version 1.80•for Jira Data Center 8.0.0 - 10.6.0

Release date
Apr 24th 2025
Summary
New version 1.80 released!
Details

PLATFORM

  • Improved auto-mapping logic for more accurate field matching
  • Enhanced display of merged fields for better clarity
  • New update strategies for handling simultaneous changes
  • Fixed issue with integration filters showing incorrect app lists

APPS

  • ServiceNow: Fixed attachment syncing when using OAuth
  • Jira: Issue ID is now a mappable field
  • Jira: Migration now based on creation time, not update time
  • HubSpot: Added retry-after for API rate limits
  • HubSpot: Attachment support now available
  • Salesforce: Fixed OAuth issues in some edge cases
  • Asana: Incoming syncs convert HTML to plain text
  • Jira Cloud: Switched to new search API endpoint
  • Jira Cloud: New side panel with sync insights — view status, timestamp, linked ID, URL. More to come!
Payment model
Paid via Atlassian
License type
Commercial
Explore all Data Center versions

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