ServiceNow Integration for Jira (ServiceNow Connector)

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 9.0.0 - 11.0.1 and more

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported
TRUST SIGNALS

Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Work Items. Sync data One-Way or Two-Way in Real-Time

watch ServiceNow Integration for Jira (ServiceNow Connector) video

Jira ↔ ServiceNow: Transparent Pricing

Integrate your Jira and ServiceNow instances with a single, no-code app. One price, no surprises. Unlimited projects and fields, no extra ServiceNow connector or hidden fees.

Auto-Mapping, Advanced Reporting, ISO 27001, SOC2

Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.

Easy Filtering - No Scripts e.g. Assignment Group

Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.

Supporting media

More details

Getint is the fastest-growing Jira integration platform.

Can work fully behind the firewall.

Works with Jira Software, Service Management, Product Discovery.

This app is all you need—no overpriced ServiceNow connector required. While others charge $12,000+ annually for additional connectors, we keep it simple and transparent. Compare pricing here.

🚀 Quick Setup-Get Started in Minutes

📅 Book a free consultation now

🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more

🏷️ Native/Custom Fields
📎 Attachments & Comments
🎯 Statuses
🔧 Advanced Scripting

📚 Docs:Navigate with our AI Assistant

🛡️ ISO 27001 & 27018 with SOC2 Type II, Data Residency - Trust Center

🔄 ServiceNow -> Jira Migration

🏆 Trusted by 6,500+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.

🎥 Check out Alex Ortiz's review here

📖 Read 50+ case studies here

📊Exalate vs Getint

🌐 Product Roadmap - New version every 2 weeks.

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

ServiceNow Integration for Jira (ServiceNow Connector) integrates with your Atlassian app

Version information

Version 1.3.8-AC•for Jira Cloud

Release date: Sep 9th 2025
Summary: New version 1.89 released!
Details: PLATFORM:
Introduced Jira OAuth support for Getint On-Premise, giving customers in self-hosted environments a modern, secure authentication method that eliminates reliance on outdated approaches.
Resolved several UI vulnerabilities and strengthened overall platform security, providing safer usage for all integrations and protecting customers’ sensitive data.
Enhanced the auto-builder for statuses mapping, making it easier and faster to configure sync rules, reducing manual setup, and improving accuracy across integrations.
APPS:
Shotgrid – Fixed status mapping and synchronization issues.
Jira – Adjustments to syncing of public comments and attachments.
Jira – Fixed issues with projects using the same key across two instances.
Jira – Improved support for Number fields with “none” values.
ServiceNow – Added support for glide_date_time fields.
Payment model: Paid via Atlassian
License type: Commercial