Skip to:

ServiceNow Integration for Jira (ServiceNow Connector)

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 8.0.0 - 10.4.0 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Issues. Sync data One-Way or Two-Way in Real-Time

hero

Jira <-> ServiceNow Integration: No Hidden Costs

Integrate Jira and ServiceNow instance with our no-code integration solution. One app, one price (unlike Exalate, which needs double payment). Integrate unlimited projects and fields. Try this IntegrationHub alternative.

Auto-Mapping, Advanced Reporting, ISO 27001, SOC2

Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.

Easy Filtering - No Scripts e.g. Assignment Group

Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queriesβ€”no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.

Supporting media

More details

Getint is the fastest-growing Jira integration platform.

Can work fully behind the firewall.

Works with Jira Software, Jira Service Management, and Jira Product Discovery.

This app is all you needβ€”no overpriced ServiceNow connector required. While others charge $12,000 or more annually for additional connectors, we keep it simple and transparent. Compare pricing here.

πŸš€ Quick Setup-Get Started in Minutes

πŸ“… Book a free consultation now

πŸ”„ Two-Way/One-Way Sync of Service Requests, Incidents, and more

  • 🏷️ Native/Custom Fields
  • πŸ“Ž Attachments & Comments
  • 🎯 Statuses
  • πŸ”§ Advanced Scripting

πŸ“š Docs:Navigate with our AI Assistant

πŸ›‘οΈ ISO 27001 & 27018 with SOC2 Type II in progress

πŸ”„ ServiceNow -> Jira Migration (Billed Separately)

πŸ† Trusted by 5,500+ Companies like Starbucks, Lufthansa, Capgemini

πŸ”„ Additional Sync Options: DevOps, Salesforce, Zendesk, and more.

πŸŽ₯ Check out Alex Ortiz's review here

πŸ“– Read case studies here

πŸ“ŠExalate vs Getint

🌐 Product Roadmap - New version every 2 weeks.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

ServiceNow Integration for Jira (ServiceNow Connector) integrates with your Atlassian product

Version information

Version 1.2.21-ACβ€’for Jira Cloud

Release date
Jan 30th 2025
Summary
New version 1.74 released!
Details

PLATFORM

  • Performance optimization for integration threads

APPS

  • Azure – Updated endpoint version for field fetching
  • Freshservice – Custom paragraph fields now supported
  • Git – Integrations visible in the list, improved GitHub commit fetching & sync logs
  • HubSpot – Improved pipeline stages & support for date/number fields
  • Jira – Fixed cascading fields for Cloud/DC, multi-choice field sync, and loading fields unavailable in Create Meta
  • Jira/Freshservice – Cached comment authors for better sync performance
  • Jira DC – Enhanced Shared Mappings support
  • Salesforce – Improved Chatter comments sync
  • ServiceNow – Checkbox fields now supported

Check more at https://docs.getint.io/getintio-platform/platform-releases

Payment model
Paid via Atlassian
License type
Commercial

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow