ServiceNow Integration for Jira (ServiceNow Connector)
OVERALL RATINGS
INSTALLS
359
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Issues. Sync data One-Way or Two-Way in Real-Time
Jira <-> ServiceNow Integration: No Hidden Costs
Integrate Jira and ServiceNow instance with our no-code integration solution. One app, one price (unlike Exalate, which needs double payment). Integrate unlimited projects and fields. Try this IntegrationHub alternative.
Auto-Mapping, Advanced Reporting, ISO 27001, SOC2
Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.
Easy Filtering - No Scripts e.g. Assignment Group
Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.
Supporting media
More details
Getint is the fastest-growing Jira integration platform.
Can work fully behind the firewall.
Works with Jira Software, Jira Service Management, and Jira Product Discovery.
🚀 Quick Setup-Get Started in Minutes
📅 Book a free consultation now
🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more
- 🏷️ Native/Custom Fields
- 📎 Attachments & Comments
- 🎯 Statuses
- 🔧 Advanced Scripting
📚 Docs:Navigate with our AI Assistant
🛡️ ISO 27001 & 27018 with SOC2 Type II in progress
🔄 ServiceNow -> Jira Migration (Billed Separately)
🏆 Trusted by 5,500+ Companies like Starbucks, Lufthansa, Capgemini
🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.
🎥 Check out Alex Ortiz's review here
🌐 Product Roadmap - New version every 2 weeks.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
ServiceNow Integration for Jira (ServiceNow Connector) integrates with your Atlassian product
Version information
Version 1.2.23-AC•for Jira Cloud
- Release date
- Feb 24th 2025
- Summary
- New version 1.76 released!
- Details
PLATFORM:
- Added search functionality for dropdown options by ID.
- Enabled HARD RESTART for integration threads.
- Enhanced notifications with more detailed information.
APPS:
- ServiceNow – Fixed comment filtering, increased fetch limit, and added support for attachment deletion.
- ServiceNow – Added parent ticket reference number field.
- HubSpot – Increased fetch limit for contacts and companies; improved ticket status retrieval.
- HubSpot – Added support for deal line items.
- Salesforce – Fixed bug preventing transition fields from being transmitted.
- GitLab – Added support for fetching attachments from descriptions.
- GitHub – Fixed bug in assignee synchronization; improved quick build.
- Trello – Improved quick build.
- Asana – Added support for multi-select custom fields.
- Jira – Made "Linked Issues" field readonly, displaying all linked issues as text
- Payment model
- Paid via Atlassian
- License type
- Commercial