ServiceNow Integration for Jira (ServiceNow Connector)

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 9.0.0 - 11.3.1 and more

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported
TRUST SIGNALS

Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Work Items. Sync data One-Way or Two-Way in Real-Time

watch ServiceNow Integration for Jira (ServiceNow Connector) video

Jira ↔ ServiceNow: Transparent Pricing

Integrate your Jira and ServiceNow instances with a single, no-code app. One price, no surprises. Unlimited projects and fields, no extra ServiceNow connector or hidden fees.

Auto-Mapping, Advanced Reporting, ISO 27001, SOC2

Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.

Easy Filtering - No Scripts e.g. Assignment Group

Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.

Supporting media

More details

Getint is the fastest-growing Jira integration platform.

Can work fully behind the firewall.

Works with Jira Software, Service Management, Product Discovery.

Now on Forge.

This app is all you need—no overpriced ServiceNow connector required. While others charge $12,000+ annually for additional connectors, we keep it simple and transparent. Compare pricing here.

🚀 Quick Setup-Get Started in Minutes

📅 Book a free consultation now

🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more

🏷️ Native/Custom Fields
📎 Attachments & Comments
🎯 Statuses
🔧 Advanced Scripting

📚 Docs:Navigate with our AI Assistant

🛡️ ISO 27001 & 27018 with SOC2 Type II, Data Residency - Trust Center

🔄 ServiceNow -> Jira Migration

🏆 Trusted by 6,500+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.

🎥 Check out Alex Ortiz's review here

📖 Read 50+ case studies here

📊Exalate vs Getint

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

ServiceNow Integration for Jira (ServiceNow Connector) integrates with your Atlassian app

Version information

Version 6.1.0•for Jira Cloud

Release date: Jan 29th 2026
Summary: New version 1.99 released!
Details: PLATFORM
Improved logic for refreshing OAuth tokens with Salesforce, ServiceNow, and Jira, including retry logic for expired tokens.
Dynamic fields now use an improved REST client to fetch data from HTTP endpoints.
Fixed UI to correctly display Sync status upon error.
Migrated frontend build from create-react-app to Vite to address security alerts.
APPS
Jira - Fixed transitioning to statuses containing parentheses in their names.
Jira - Transition fields are no longer skipped if missing from the edit screen; errors are now surfaced from Jira.
Jira DC - Added logic to handle updating user roles.
Jira - GIT - OAuth authentication method is now available for increased security.
Asana - Improved QuickBuild to auto-map Asana types.
Freshdesk - Fixed merging Description fields with other fields.
Freshservice - Requester field now retrieves both agents and customers.
Forge - Data Residency now supports Europe and USA regions.
Payment model: Paid via Atlassian
License type: Commercial