ServiceNow Integration for Jira (ServiceNow Connector)
OVERALL RATINGS
INSTALLS
308
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Work Items. Sync data One-Way or Two-Way in Real-Time

Jira ↔ ServiceNow: Transparent Pricing
Integrate your Jira and ServiceNow instances with a single, no-code app. One price, no surprises. Unlimited projects and fields, no extra ServiceNow connector or hidden fees.
Auto-Mapping, Advanced Reporting, ISO 27001, SOC2
Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.
Easy Filtering - No Scripts e.g. Assignment Group
Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.
Supporting media
More details
Getint is the fastest-growing Jira integration platform.
Can work fully behind the firewall.
Works with Jira Software, Service Management, Product Discovery.
Now on Forge.
🚀 Quick Setup-Get Started in Minutes
📅 Book a free consultation now
🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more
- 🏷️ Native/Custom Fields
- 📎 Attachments & Comments
- 🎯 Statuses
- 🔧 Advanced Scripting
📚 Docs:Navigate with our AI Assistant
🛡️ ISO 27001 & 27018 with SOC2 Type II, Data Residency - Trust Center
🔄 ServiceNow -> Jira Migration
🏆 Trusted by 6,500+ Companies like Starbucks, Lufthansa, Capgemini
🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
ServiceNow Integration for Jira (ServiceNow Connector) integrates with your Atlassian app
Version information
Version 7.1.0•for Jira Cloud
- Release date
- Feb 18th 2026
- Summary
- New version 1.101 released!
- Details
PLATFORM
- Improved script usage with minor enhancements for better reliability.
- Enhanced dynamic credentials: logs can now be printed for improved debugging.
- Null-value handling improved for dropdown fields, allowing mapping and defaulting to "null" where appropriate.
APPS
- Jira - Added support for mapping null values in dropdown fields, improving integration reliability.
SECURITY & INFRASTRUCTURE
- app.getint.io - Introduced multi-factor authentication (2FA) support.
- Payment model
- Paid via Atlassian
- License type
- Commercial