ServiceNow Integration for Jira Two-Way Sync (FORGE)
OVERALL RATINGS
INSTALLS
308
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appServiceNow Integration for Jira on Forge: Sync Incidents, Requests, and Jira Issues in near real time
Sync ServiceNow incidents and Jira issues
Automatically sync ServiceNow incidents with Jira issues, including comments, attachments, and statuses. Improve collaboration between ITSM and development teams.
Automate workflows across ITSM and dev teams
Trigger workflows between ServiceNow and Jira to manage incidents, service requests, and change requests with full visibility and faster resolution.
Built on Atlassian Forge for secure integration
Run your ServiceNow Jira integration on Atlassian Forge for enhanced security, scalability, and compliance in enterprise environments.
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Connect ServiceNow and Jira Service Management to align ITSM and development workflows across teams.
Built on Atlassian Forge, Getint provides secure two-way sync between ServiceNow incidents and Jira issues. Sync comments, attachments, statuses, work notes, and custom fields in real time with flexible field mapping and configurable sync rules.
Use the ServiceNow integration for Jira to automate incident management, service requests, and collaboration without manual updates or duplicate work.
🔥 Key features:
• Two-way ServiceNow Jira sync
• Flexible field mapping and automation
• Real-time synchronization across platforms
• Enterprise-ready security built on Atlassian Forge
💰 Simple pricing with no extra connector costs.
Trusted by 6,500+ companies worldwide.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
ServiceNow Integration for Jira Two-Way Sync (FORGE) integrates with your Atlassian app
Version information
Version 8.0.0•for Jira Cloud
- Release date
- May 13th 2026
- Summary
- New version 1.106 released!
- Details
PLATFORM
- Improved Azure DevOps many-to-many migrations: field mapping no longer fails when a selected work item type is missing in one of the projects.
APPS
- Jira – Fixed an issue where editing a connection to switch from API token to Service Account could fail.
- Jira Forge – Improved license detection in run logs and reduced unnecessary warning noise.
- Freshservice – Fixed comment synchronization so comments are imported in the correct chronological order.
- Monday – Added support for mapping the Email field type.
- Payment model
- Paid via Atlassian
- License type
- Commercial