ServiceNow Integration for Jira on Forge
OVERALL RATINGS
INSTALLS
307
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appServiceNow & Jira integration on Forge: sync incidents, requests, and data across teams
Sync ServiceNow incidents and Jira issues
Automatically sync ServiceNow incidents with Jira issues, including comments, attachments, and statuses. Improve collaboration between ITSM and development teams.
Automate workflows across ITSM and dev teams
Trigger workflows between ServiceNow and Jira to manage incidents, service requests, and change requests with full visibility and faster resolution.
Built on Atlassian Forge for secure integration
Run your ServiceNow Jira integration on Atlassian Forge for enhanced security, scalability, and compliance in enterprise environments.
Supporting media
More details
ServiceNow integration for Jira allows you to connect ServiceNow and Jira to sync incidents, service requests, comments, and attachments across teams. Designed for IT service management and development teams working in different systems, it improves collaboration and ensures full visibility across the ticket lifecycle.
Built on Atlassian Forge, Jira ServiceNow integration provides a secure, scalable solution for syncing ServiceNow incidents with Jira issues.
🚀 Quick Setup-Get Started in Minutes
📅 Book a free consultation now
🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more
- 🏷️ Native/Custom Fields
- 📎 Attachments & Comments
- 🎯 Statuses
- 🔧 Advanced Scripting
📚 Docs: Navigate with our AI Assistant
🛡️ ISO 27001 & 27018 with SOC2 Type II, Data Residency - Trust Center
🏆 Trusted by 6,500+ companies & enterprises
🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.
🎥 Check out Alex Ortiz's review here
📖 Read 50+ case studies here
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
ServiceNow Integration for Jira on Forge integrates with your Atlassian app
Version information
Version 8.0.0•for Jira Cloud
- Release date
- May 13th 2026
- Summary
- New version 1.106 released!
- Details
PLATFORM
- Improved Azure DevOps many-to-many migrations: field mapping no longer fails when a selected work item type is missing in one of the projects.
APPS
- Jira – Fixed an issue where editing a connection to switch from API token to Service Account could fail.
- Jira Forge – Improved license detection in run logs and reduced unnecessary warning noise.
- Freshservice – Fixed comment synchronization so comments are imported in the correct chronological order.
- Monday – Added support for mapping the Email field type.
- Payment model
- Paid via Atlassian
- License type
- Commercial