ServiceNow Integration for Jira (ServiceNow Connector)

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 9.0.0 - 11.3.0 and more

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Overview

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Pricing

Privacy & Security

Support

Installation

Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Work Items. Sync data One-Way or Two-Way in Real-Time

watch ServiceNow Integration for Jira (ServiceNow Connector) video

Jira ↔ ServiceNow: Transparent Pricing

Integrate your Jira and ServiceNow instances with a single, no-code app. One price, no surprises. Unlimited projects and fields, no extra ServiceNow connector or hidden fees.

Auto-Mapping, Advanced Reporting, ISO 27001, SOC2

Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.

Easy Filtering - No Scripts e.g. Assignment Group

Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.

Supporting media

More details

Getint is the fastest-growing Jira integration platform.

Can work fully behind the firewall.

Works with Jira Software, Service Management, Product Discovery.

This app is all you need—no overpriced ServiceNow connector required. While others charge $12,000+ annually for additional connectors, we keep it simple and transparent. Compare pricing here.

🚀 Quick Setup-Get Started in Minutes

📅 Book a free consultation now

🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more

🏷️ Native/Custom Fields
📎 Attachments & Comments
🎯 Statuses
🔧 Advanced Scripting

📚 Docs:Navigate with our AI Assistant

🛡️ ISO 27001 & 27018 with SOC2 Type II, Data Residency - Trust Center

🔄 ServiceNow -> Jira Migration

🏆 Trusted by 6,500+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.

🎥 Check out Alex Ortiz's review here

📖 Read 50+ case studies here

📊Exalate vs Getint

Resources

Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Version information

Version 1.96•for Jira Data Center 9.0.0 - 11.3.0

Release date: Dec 11th 2025
Summary: New version 1.96 released!
Details: PLATFORM
Introduced Dynamic Fields: A major enhancement allowing users to handle unsupported or custom fields via scripting. Dynamic Fields can be defined and mapped in integrations, with values calculated at runtime using scripts. This enables advanced field mapping, supports complex business logic, and reduces the need for custom development. Supported types include String, IdLabel, Number, and Date.
Improved multi-fields mapping: Prevented duplicate field mappings before applying configuration.
Shared mappings validation: Users can now only select shared mappings that match the integration direction.
Fixed dropdown usability: Reopening dropdowns no longer clears filter input.
APPS
Jira - Work item properties now update correctly when items move between projects.
GitHub - Fixed quickbuild for Projects-type integrations.
Payment model: Paid via Atlassian
License type: Commercial