ServiceNow Integration for Jira (ServiceNow Connector)
OVERALL RATINGS
INSTALLS
302
SUPPORT
- Partner Supported
TRUST SIGNALS
Ascend to new heights with Atlassian Cloud. Data Center support (excl. Bitbucket) ends on March 28, 2029. Together, we’ll make this transition a success.
Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Work Items. Sync data One-Way or Two-Way in Real-Time
Jira ↔ ServiceNow: Transparent Pricing
Integrate your Jira and ServiceNow instances with a single, no-code app. One price, no surprises. Unlimited projects and fields, no extra ServiceNow connector or hidden fees.
Auto-Mapping, Advanced Reporting, ISO 27001, SOC2
Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.
Easy Filtering - No Scripts e.g. Assignment Group
Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.
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More details
Getint is the fastest-growing Jira integration platform.
Can work fully behind the firewall.
Works with Jira Software, Service Management, Product Discovery.
🚀 Quick Setup-Get Started in Minutes
📅 Book a free consultation now
🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more
- 🏷️ Native/Custom Fields
- 📎 Attachments & Comments
- 🎯 Statuses
- 🔧 Advanced Scripting
📚 Docs:Navigate with our AI Assistant
🛡️ ISO 27001 & 27018 with SOC2 Type II, Data Residency - Trust Center
🔄 ServiceNow -> Jira Migration
🏆 Trusted by 6,500+ Companies like Starbucks, Lufthansa, Capgemini
🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.
🎥 Check out Alex Ortiz's review here
🌐 Product Roadmap - New version every 2 weeks.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programVersion information
Version 1.92•for Jira Data Center 9.0.0 - 11.1.1
- Release date
- Oct 28th 2025
- Summary
- New version 1.92 released!
- Details
PLATFORM
- Reduced time of quick build processing, addressing 504 Gateway Timeout errors and ensuring both "Match fields" and "Quick build" features execute reliably within the required timeout window.
- Improved Freshservice integration by implementing paginated fetching of requesters, allowing efficient handling of large requester lists (e.g., 5000+ users) and preventing API timeouts during mapping.
APPS
- GitLab – Enhanced assignee synchronization by supporting multiple assignees per work item. All assigned users are now fetched and synced to a custom text field in Jira, ensuring complete assignment information for GitLab Premium users.
- Jira – Improved meta fields discovery for Many to Many project integrations, restoring correct behavior for transition screen meta Jira fields that were affected by changes in version 1.88.
- Jira – Fixed issues with cascading fields, ensuring correct creation and updating of cascading field values by addressing string splitting and field lookup logic.
- Payment model
- Paid via Atlassian
- License type
- Commercial