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ServiceNow Integration for Jira (ServiceNow Connector)

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 9.0.0 - 11.3.2 and more
30 Day Data Center trial · One trial per customer.
Additional time may be available from the app vendor.
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INSTALLS

307

SUPPORT

  • Partner Supported

TRUST SIGNALS

Ascend to new heights with Atlassian Cloud. Data Center support (excl. Bitbucket) ends on March 28, 2029. Together, we’ll make this transition a success.

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Key highlights of the appServiceNow <-> Jira Integration: Change ServiceNow Incidents into Jira Work Items. Sync data One-Way or Two-Way in Real-Time

watch ServiceNow Integration for Jira (ServiceNow Connector) video

Jira ↔ ServiceNow: Transparent Pricing

Integrate your Jira and ServiceNow instances with a single, no-code app. One price, no surprises. Unlimited projects and fields, no extra ServiceNow connector or hidden fees.

Auto-Mapping, Advanced Reporting, ISO 27001, SOC2

Getint automates the mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Incident-Bug. Try Getint, the fastest-growing integration platform on Atlassian Marketplace.

Easy Filtering - No Scripts e.g. Assignment Group

Integrating Jira with SNow Assignment Group? Use simple filtering in the UI or advanced queries—no scripting needed. Both business and technical users can manage the integration easily, with no bottlenecks. Demo call.

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More details

Getint is the fastest-growing Jira integration platform.

Can work fully behind the firewall.

Works with Jira Software, Service Management, Product Discovery.

This app is all you need—no overpriced ServiceNow connector required. While others charge $12,000+ annually for additional connectors, we keep it simple and transparent. Compare pricing here.

🚀 Quick Setup-Get Started in Minutes

📅 Book a free consultation now

🔄 Two-Way/One-Way Sync of Service Requests, Incidents, and more

  • 🏷️ Native/Custom Fields
  • 📎 Attachments & Comments
  • 🎯 Statuses
  • 🔧 Advanced Scripting

📚 Docs:Navigate with our AI Assistant

🛡️ ISO 27001 & 27018 with SOC2 Type II, Data Residency - Trust Center

🔄 ServiceNow -> Jira Migration

🏆 Trusted by 6,500+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Additional Sync Options: DevOps, Salesforce, Zendesk, and more.

🎥 Check out Alex Ortiz's review here

📖 Read 50+ case studies here

📊Exalate vs Getint

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Version information

Version 1.100for Jira Data Center 9.0.0 - 11.3.2

Release date
Feb 11th 2026
Summary
New version 1.100 released!
Details

PLATFORM

  • Intercom widget added for Forge apps.
  • Enhanced endpoints security validation.
  • Bugfix for clearing mapped options.
  • Cache invalidation time can now be controlled via custom properties.
  • Delete/update comments feature now appears only for supporting connectors.
  • Left and right items are now available for status update scripting hooks.

APPS

  • Jira-Jira – For Forge apps, an additional mechanism for license verification has been implemented.
  • Monday – Quick-build will no longer map work item types that do not make sense.
  • Asana – NullPointerException for MultiSelect fields has been fixed.
  • Asana-GitHub – Markdown conversion improved between these connectors.
  • Git – Commit messages longer than 1000 characters are now truncated.
  • Airtable – Improved support for custom text fields.
  • ClickUp – Due date support added.
  • GitLab – “Delete attachments” option removed from comments & attachments section for GitLab integration.
Payment model
Paid via Atlassian
License type
Commercial
Explore all Data Center versions

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