Zendesk & Jira: Near Real-Time, Two-Way Sync

for Jira Cloud, Jira Server 8.0.0 - 9.16.1, Jira Data Center 8.0.0 - 9.16.1 and more
106 installs
  • Supported
  • Jira Service Management
  • Jira

Zendesk Jira: Effortlessly Sync Tasks/Incidents between Zendesk&Jira (2-Way/1-Way). Supports Jira Software/Jira Service Management

Zendesk <-> Jira integration: Just one price

Quick start with a simple setup - all you need is a Jira app. No need for extra Zendesk connectors or additional fees. Easily integrate tasks, incidents, and service requests in a two-way sync.

ISO 27001 Secure, 5-Min Setup, Top Support

Experience hassle-free setup (~5 min), reliable & friendly support, top-notch security with on-premise & SaaS options, plus comprehensive reporting with logs to ensure everything runs smoothly.

Auto-mapping of types and fields

Getint automates mapping of types & fields in ServiceNow-Jira integrations, using popular mappings like Task-Incident. Save time and leverage community insights.

More details

Zendesk <-> Jira Integration by Getint.

πŸš€ Quick Setup

  • πŸ§™ Automapping of Types and Fields

πŸ”„ Core Synchronization Capabilities

  • Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more
  • Sync Specifics:
    • πŸ“Ž Attachments
    • πŸ’¬ Comments
    • 🎯 Statuses
    • 🏷️ Native/Custom Fields

🧩 Customization & Support

  • πŸ”§ Advanced Scripting Customization
  • πŸ“š Documentation: Navigate with our AI Assistant.

πŸ… Certifications & Recommendations

  • πŸ›‘οΈ ISO 27001 & 27018
  • πŸ… Recommended by Atlassian, Asana, and Monday.com Support Teams

🌟 Premium Features

  • πŸ”„ Zendesk -> Jira Migration (Billed Separately)

πŸ† Trust & Success Stories

  • πŸ† Trusted by 3,200+ Companies like Apple, Lufthansa, Capgemini

🀝 Partnerships & Extended Integrations

  • 🀝 Atlassian Partners: Email us.
  • πŸ”„ Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.

πŸ“š Resources & Insights

🌐 Enterprise Product Roadmap - New version every 2 weeks.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Zendesk & Jira: Near Real-Time, Two-Way Sync integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Write data to the host application
  • Read data from the host application