Zendesk & Jira: Near Real-Time, Two-Way Sync

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]Platinum Marketplace Partner
for Jira Cloud, Jira Server 8.0.0 - 10.0.1, Jira Data Center 8.0.0 - 10.0.1 and more
120 installs
  • Supported
  • Jira Service Management
  • Jira

Zendesk Jira: Effortlessly Sync Tasks/Incidents between Zendesk&Jira (2-Way/1-Way). Supports Jira Software/Jira Service Management

Zendesk <-> Jira: Just one price, no hidden costs

One app, one price—no hidden costs (unlike Exalate, which needs 2 apps and payments). Integrate unlimited projects, types, and fields (unlike Unito, where syncing more costs more). Try the Getint integration platform now

Auto-mapping, Onboarding, ISO 27001

Getint automates the mapping of types & fields in Zendesk-Jira integrations, using popular mappings like Ticket-Task. Save time and leverage community insights. Try Getint, the fastest-growing platform to integrate Jira.

Zendesk <-> Jira migration [premium feature]

Zendesk <-> Jira. Migrate work items, tasks with attachments, custom fields, and comments. Easy setup. Migration is a premium feature - reach out to us to learn more. Get Onboarding with migration expertise.

More details

Zendesk <-> Jira Integration by Getint.

Unlike Exalate, all you need is this Jira app—no separate Zendesk connector to install or pay for.

🚀 Quick Setup

  • 🧙 Automapping of Types and Fields

🔄 Core Synchronization Capabilities

  • Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more
  • Sync Specifics:
    • 📎 Attachments
    • 💬 Comments
    • 🎯 Statuses
    • 🏷️ Native/Custom Fields

🧩 Customization & Support

  • 🔧 Advanced Scripting Customization
  • 📚 Documentation: Navigate with our AI Assistant.
  • 🛡️ ISO 27001 & 27018

🏆 Trusted by 4,000+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Zendesk -> Jira Migration (Billed Separately)

🤝 Partnerships & Extended Integrations

  • 🤝 Atlassian Partners: Email us.
  • 🔄 Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.

📚 Resources & Insights

🌐 Enterprise Product Roadmap - New version every 2 weeks.

Certification

CLOUD FORTIFIED

This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Zendesk & Jira: Near Real-Time, Two-Way Sync integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Write data to the host application
  • Read data from the host application

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