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Zendesk integration for Jira (Zendesk Connector)

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 10.2.1 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appZendesk Jira: Effortlessly Sync Tasks/Incidents between Zendesk&Jira (2-Way/1-Way). Supports Jira Software/Jira Service Management

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Zendesk <-> Jira: Just one price, no hidden costs

One app, one priceโ€”no hidden costs (unlike Exalate, which needs 2 apps and payments). Integrate unlimited projects, types, and fields (unlike Unito, where syncing more costs more). Try the Getint integration platform now

Auto-mapping, Onboarding, ISO 27001

Getint automates the mapping of types & fields in Zendesk-Jira integrations, using popular mappings like Ticket-Task. Save time and leverage community insights. Try Getint, the fastest-growing platform to integrate Jira.

Zendesk <-> Jira migration [premium feature]

Zendesk <-> Jira. Migrate work items, tasks with attachments, custom fields, and comments. Easy setup. Migration is a premium feature - reach out to us to learn more. Get Onboarding with migration expertise.

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More details

Zendesk <-> Jira Integration by Getint.

Unlike Exalate, all you need is this Jira appโ€”no separate Zendesk connector to install or pay for.

๐Ÿš€ Quick Setup

  • ๐Ÿง™ Automapping of Types and Fields

๐Ÿ”„ Core Synchronization Capabilities

  • Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more
  • Sync Specifics:
    • ๐Ÿ“Ž Attachments
    • ๐Ÿ’ฌ Comments
    • ๐ŸŽฏ Statuses
    • ๐Ÿท๏ธ Native/Custom Fields

๐Ÿงฉ Customization & Support

  • ๐Ÿ”ง Advanced Scripting Customization
  • ๐Ÿ“š Documentation: Navigate with our AI Assistant.
  • ๐Ÿ›ก๏ธ ISO 27001 & 27018

๐Ÿ† Trusted by 4,000+ Companies like Starbucks, Lufthansa, Capgemini

๐Ÿ”„ Zendesk -> Jira Migration (Billed Separately)

๐Ÿค Partnerships & Extended Integrations

  • ๐Ÿค Atlassian Partners: Email us.
  • ๐Ÿ”„ Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.

๐Ÿ“š Resources & Insights

๐ŸŒ Enterprise Product Roadmap - New version every 2 weeks.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Zendesk integration for Jira (Zendesk Connector) integrates with your Atlassian product

Version information

Version 1.2.18-ACโ€ขfor Jira Cloud

Release date
Nov 28th 2024
Summary
New version 1.71 released!
Details

PLATFORM

  • Small data storage improvements

APPS

  • GitHub: Support for DC apps compatibility
  • Asana: Support for large comments sets synchronization
  • Freshdesk: Bugfix in fetching agents list for the Agent field
  • Jira: For performance reasons, user mentions support will have to be manually enabled in the Comments configuration section
  • Azure: Reconstructed list of available work item types to sync
  • Jira DC Apps: Fixed bug with using custom SMTP for notifications
  • Jira: Better logging for Jira summary sync issues
  • Jira DC/Cloud: Support for syncing fields containing Jira Assets
  • Hubspot: Support for syncing related contact and company fields

Check more at https://docs.getint.io/getintio-platform/platform-releases

Payment model
Paid via Atlassian
License type
Commercial

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