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Zendesk integration for Jira (Zendesk Connector)

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 10.2.1 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appZendesk Jira: Effortlessly Sync Tasks/Incidents between Zendesk&Jira (2-Way/1-Way). Supports Jira Software/Jira Service Management

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Zendesk <-> Jira: Just one price, no hidden costs

One app, one price—no hidden costs (unlike Exalate, which needs 2 apps and payments). Integrate unlimited projects, types, and fields (unlike Unito, where syncing more costs more). Try the Getint integration platform now

Auto-mapping, Onboarding, ISO 27001

Getint automates the mapping of types & fields in Zendesk-Jira integrations, using popular mappings like Ticket-Task. Save time and leverage community insights. Try Getint, the fastest-growing platform to integrate Jira.

Zendesk <-> Jira migration [premium feature]

Zendesk <-> Jira. Migrate work items, tasks with attachments, custom fields, and comments. Easy setup. Migration is a premium feature - reach out to us to learn more. Get Onboarding with migration expertise.

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More details

Zendesk <-> Jira Integration by Getint.

Unlike Exalate, all you need is this Jira app—no separate Zendesk connector to install or pay for.

🚀 Quick Setup

  • 🧙 Automapping of Types and Fields

🔄 Core Synchronization Capabilities

  • Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more
  • Sync Specifics:
    • 📎 Attachments
    • 💬 Comments
    • 🎯 Statuses
    • 🏷️ Native/Custom Fields

🧩 Customization & Support

  • 🔧 Advanced Scripting Customization
  • 📚 Documentation: Navigate with our AI Assistant.
  • 🛡️ ISO 27001 & 27018

🏆 Trusted by 4,000+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Zendesk -> Jira Migration (Billed Separately)

🤝 Partnerships & Extended Integrations

  • 🤝 Atlassian Partners: Email us.
  • 🔄 Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.

📚 Resources & Insights

🌐 Enterprise Product Roadmap - New version every 2 weeks.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Zendesk integration for Jira (Zendesk Connector) integrates with your Atlassian product

Version information

Version 1.2.19-ACfor Jira Cloud

Release date
Dec 12th 2024
Summary
New version 1.72 released!
Details

PLATFORM:

  • Enhanced parsing for post-create scripts.
  • Fixed system logs to display correctly on Jira DC/On-Premise instances.
  • Resolved bug causing duplication of comments.
  • A warning bar will now display for Getint versions older than one year, indicating inactive support.

APPS:

  • Jira: Improved synchronization for cascading fields.
  • Hubspot: Fixed a null pointer exception issue related to caching results.
  • Freshdesk: Correct endpoints are now used for fetching requesters.
  • Salesforce: Added support for syncing replies to Chatter comments.
  • Jira: Added support for synchronizing the Team field.
  • Hubspot: Added support for custom date fields.
  • Jira DC: Fixed an issue with Quick Build on Jira DC apps.

Check more at https://docs.getint.io/getintio-platform/platform-releases

Payment model
Paid via Atlassian
License type
Commercial

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