Zendesk Integration for Jira (2-Way Zendesk Connector)

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]

works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 9.0.0 - 11.3.2 and more

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported
TRUST SIGNALS

Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appJira Zendesk Integration: Sync Zendesk Ticket with Jira Issues One-Way or Two-Way. Jira Software/Jira Service Management Supported

Zendesk <-> Jira: Clear Pricing, No Hidden Cost

Connect Support and Engineering Teams with Getint. One app, one price—no hidden costs. Integrate unlimited projects, types, and fields (unlike Unito, where syncing more costs more). Try the Getint integration platform.

Auto-Mapping, Onboarding, ISO 27001

Getint automates the mapping of types & fields in Zendesk-Jira integrations, using popular mappings like Ticket-Task. Save time and leverage community insights. Try Getint, the fastest-growing platform to integrate Jira.

Zendesk <-> Jira Migration [Premium Feature]

Use Jira and Zendesk migration to sync work items, tasks with attachments, custom fields, and comments. Get Onboarding with migration expertise. Migration is a premium feature - reach out to us to learn more.

Supporting media

More details

Zendesk <-> Jira Integration by Getint.

This app is all you need—no overpriced Zendesk connector required. While others charge $5,000 or more annually for additional connectors, we keep it simple and transparent. Compare pricing here.

🧙 Quick Setup: Automapping of Types and Fields

🔄 Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more

📎 Attachments
💬 Comments
🎯 Statuses
🏷️ Native/Custom Fields

🔧 Advanced Scripting Customization

📚 Documentation: Navigate with our AI Assistant.

🛡️ ISO 27001 & 27018 with SOC 2 Type II - Trust Center

🏆 Trusted by 6,500+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Zendesk -> Jira Migration (Billed Separately)

🤝 Atlassian Partners: Email us.

🔄 Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.

📚 Resources & Insights

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Zendesk Integration for Jira (2-Way Zendesk Connector) integrates with your Atlassian app

Version information

Version 7.0.0•for Jira Cloud

Release date: Feb 11th 2026
Summary: New version 1.100 released!
Details: PLATFORM
Intercom widget added for Forge apps.
Enhanced endpoints security validation.
Bugfix for clearing mapped options.
Cache invalidation time can now be controlled via custom properties.
Delete/update comments feature now appears only for supporting connectors.
Left and right items are now available for status update scripting hooks.
APPS
Jira-Jira – For Forge apps, an additional mechanism for license verification has been implemented.
Monday – Quick-build will no longer map work item types that do not make sense.
Asana – NullPointerException for MultiSelect fields has been fixed.
Asana-GitHub – Markdown conversion improved between these connectors.
Git – Commit messages longer than 1000 characters are now truncated.
Airtable – Improved support for custom text fields.
ClickUp – Due date support added.
GitLab – “Delete attachments” option removed from comments & attachments section for GitLab integration.
Payment model: Paid via Atlassian
License type: Commercial