Zendesk Integration for Jira (Zendesk Connector) FORGE

As someone who has worked extensively with Zendesk and Jira integrations, I recently took a closer look at this app and found it very capable. It goes well beyond basic synchronization and provides the flexibility needed to support real-world support and engineering workflows at scale.

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  Getint — Work Sync & Integrations

  Thank you for sharing your perspective, Sushant! It’s great to hear that, with your experience working with Zendesk and Jira integrations, you found Getint capable of supporting more than just basic synchronization. Flexibility for real-world support and engineering workflows is exactly what we aim to provide. We really appreciate your feedback!

This tool was exactly what I was looking for. Easy to use, great customizability and clear interface. Couldn't have imagined a simpler tool for migrating years of tasks and tickets from Zendesk to Jira. For any issues the logs are actually informative and tell you exactly what's wrong and Getints team is very responsive and eager to help. Big thanks to Alex for his patience and help with this. The tool saves a lot of time and does exactly what it promises and delivers beyond expectations. Highly recommend.

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  Getint — Work Sync & Integrations

  Thank you for such a great review, Antti! We’re glad Getint made migrating years of tasks and tickets from Zendesk to Jira straightforward and that the customization options, interface, and logs made the process easier to manage.

  We’re also very happy to hear that our team was there when you needed support — we’ll make sure Alex gets your kind words! Thank you for recommending Getint!

The Getint tool has assisted us in migrating all of our Zendesk tickets to Jira Service Management. The tool is user-friendly and setting up a migration is straightforward. Thanks to the trial version, we were able to thoroughly test our workflows and make changes where needed.

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  Getint — Work Sync & Integrations

  Thank you for your feedback, Jamie! We’re glad Getint helped make your migration from Zendesk to Jira Service Management straightforward and easy to configure. It’s especially great to hear that the trial gave you enough flexibility to thoroughly test your workflows and adjust the setup where needed. Thanks for choosing Getint!

We have used this integration specifically to synchronize ticketing between Jira Service Management and Zendesk, enabling smooth two-way communication of support tickets and incident reports. This has greatly improved our ability to manage and resolve issues across both platforms in a timely manner. Based on our experience, we confidently recommend Zendesk & Jira: Near Real-Time, Two-Way Sync to any team seeking a reliable solution to improve cross-platform collaboration between support and development. It has proven to be a key tool in optimizing our workflows, and we anticipate future updates will make it even more valuable.

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  Getint — Work Sync & Integrations

  Thank you for sharing your experience! We’re glad Getint is helping your teams keep Jira Service Management and Zendesk synchronized and enabling smooth two-way communication between support and development.

  Reliable near-real-time synchronization and better cross-platform collaboration are key goals of the integration, so it’s great to hear the setup is delivering value in your day-to-day workflows. We also appreciate your feedback about future updates — there’s more to come!

Great app!

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  Getint — Work Sync & Integrations

  Thank you for your feedback!