Zendesk Integration for Jira (Zendesk Connector) FORGE
OVERALL RATINGS
INSTALLS
152
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appZendesk Integration for Jira on Forge: Sync Zendesk Tickets and Jira Issues in Real Time
Sync Zendesk tickets with Jira issues
Connect Zendesk and Jira Service Management to sync Zendesk tickets, Jira issues, comments, priorities, and statuses in real time across teams.
Flexible mapping and support workflow automation
Configure Jira Zendesk integration with flexible field mapping, private comments sync, automation triggers, and customizable synchronization rules.
Built on Atlassian Forge for Enterprise Security
Built on Atlassian Forge, Getint delivers secure Zendesk Jira integration with scalable synchronization, enterprise-ready security, and reliable support workflows.
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Connect Zendesk and Jira to align support and engineering teams across customer workflows.
Built on Atlassian Forge, Getint provides secure bidirectional sync between Zendesk tickets and Jira issues. Sync comments, attachments, priorities, statuses, private comments, and custom fields in real time with flexible mapping and configurable sync rules.
Use the Zendesk integration for Jira to automate support escalations, customer issue tracking, and communication between Zendesk support and development teams without manual updates or duplicate work.
🔥 Key features:
- Bidirectional Zendesk Jira sync
- Flexible field mapping and automation
- Support for private comments, attachments, and custom fields
- Real-time sync across platforms
- Enterprise-ready security built on Atlassian Forge
💰 Simple pricing with no extra costs
Trusted by 6,500+ companies worldwide.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Zendesk Integration for Jira (Zendesk Connector) FORGE integrates with your Atlassian app
Version information
Version 8.4.0•for Jira Cloud
- Release date
- Jul 6th 2026
- Summary
- New version 1.110 released!
- Details
PLATFORM
- Quick Build Enhancements: Improved quick build functionality for non-Jira integrations, introducing automated mapping presets for Azure DevOps, Freshdesk, Asana, and Salesforce.
- Migration Reliability: Fixed a bug in counterpart fetching during migration runs to ensure data is correctly routed between source and destination platforms.
- Security Updates: Resolved vulnerabilities in SaaS components, including critical updates to React Router and core libraries.
- UI Modernization: Launched Getint 2.0 interface updates, featuring a redesigned navigation, sidebar, and an enhanced Logs Explorer with persistent settings.
APPS
- Jira - Data Center: Resolved an issue preventing the export of integrations with connections.
- Azure DevOps & Freshdesk: Enabled quick build support for streamlined integration setup.
- Asana & Salesforce: Added automated presets to facilitate faster connector configuration.
- Payment model
- Paid via Atlassian
- License type
- Commercial