Zendesk Integration for Jira Two-Way Sync (FORGE)
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INSTALLS
161
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appZendesk Integration for Jira on Forge: Sync Zendesk Tickets and Jira Issues in Real Time
Sync Zendesk tickets with Jira issues
Connect Zendesk and Jira Service Management to sync Zendesk tickets, Jira issues, comments, priorities, and statuses in real time across teams.
Flexible mapping and support workflow automation
Configure Jira Zendesk integration with flexible field mapping, private comments sync, automation triggers, and customizable synchronization rules.
Built on Atlassian Forge for Enterprise Security
Built on Atlassian Forge, Getint delivers secure Zendesk Jira integration with scalable synchronization, enterprise-ready security, and reliable support workflows.
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Connect Zendesk and Jira to align support and engineering teams across customer workflows.
Built on Atlassian Forge, Getint provides secure bidirectional sync between Zendesk tickets and Jira issues. Sync comments, attachments, priorities, statuses, private comments, and custom fields in real time with flexible mapping and configurable sync rules.
Use the Zendesk integration for Jira to automate support escalations, customer issue tracking, and communication between Zendesk support and development teams without manual updates or duplicate work.
🔥 Key features:
- Bidirectional Zendesk Jira sync
- Flexible field mapping and automation
- Support for private comments, attachments, and custom fields
- Real-time sync across platforms
- Enterprise-ready security built on Atlassian Forge
💰 Simple pricing with no extra costs
Trusted by 6,500+ companies worldwide.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Zendesk Integration for Jira Two-Way Sync (FORGE) integrates with your Atlassian app
Version information
Version 8.0.0•for Jira Cloud
- Release date
- May 13th 2026
- Summary
- New version 1.106 released!
- Details
PLATFORM
- Improved Azure DevOps many-to-many migrations: field mapping no longer fails when a selected work item type is missing in one of the projects.
APPS
- Jira – Fixed an issue where editing a connection to switch from API token to Service Account could fail.
- Jira Forge – Improved license detection in run logs and reduced unnecessary warning noise.
- Freshservice – Fixed comment synchronization so comments are imported in the correct chronological order.
- Monday – Added support for mapping the Email field type.
- Payment model
- Paid via Atlassian
- License type
- Commercial