Skip to:

Marketplace

Zendesk Integration for Jira (2-Way Zendesk Connector)

by Getint integrations [Jira, Azure DevOps, ServiceNow, Salesforce, Asana, Monday,ClickUp, GitLab and others]Platinum Marketplace Partner
works with Jira Cloud, Jira Server 8.0.0 - 10.1.1, Jira Data Center 8.0.0 - 10.6.0 and more

OVERALL RATINGS

INSTALLS

187

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appJira Zendesk Integration: Sync Zendesk Ticket with Jira Issues One-Way or Two-Way. Jira Software/Jira Service Management Supported

hero

Zendesk <-> Jira: Clear Pricing, No Hidden Cost

Connect Support and Engineering Teams with Getint. One app, one price—no hidden costs. Integrate unlimited projects, types, and fields (unlike Unito, where syncing more costs more). Try the Getint integration platform.

Auto-Mapping, Onboarding, ISO 27001

Getint automates the mapping of types & fields in Zendesk-Jira integrations, using popular mappings like Ticket-Task. Save time and leverage community insights. Try Getint, the fastest-growing platform to integrate Jira.

Zendesk <-> Jira Migration [Premium Feature]

Use Jira and Zendesk migration to sync work items, tasks with attachments, custom fields, and comments. Get Onboarding with migration expertise. Migration is a premium feature - reach out to us to learn more.

Supporting media

More details

Zendesk <-> Jira Integration by Getint.

This app is all you need—no overpriced Zendesk connector required. While others charge $5,000 or more annually for additional connectors, we keep it simple and transparent. Compare pricing here.

🧙 Quick Setup: Automapping of Types and Fields

🔄 Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more

  • 📎 Attachments
  • 💬 Comments
  • 🎯 Statuses
  • 🏷️ Native/Custom Fields

🔧 Advanced Scripting Customization

📚 Documentation: Navigate with our AI Assistant.

🛡️ ISO 27001 & 27018 with SOC2 Type II coming soon

🏆 Trusted by 5,500+ Companies like Starbucks, Lufthansa, Capgemini

🔄 Zendesk -> Jira Migration (Billed Separately)

🤝 Atlassian Partners: Email us.

🔄 Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.

📚 Resources & Insights

🌐 Enterprise Product Roadmap - New version every 2 weeks.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Zendesk Integration for Jira (2-Way Zendesk Connector) integrates with your Atlassian product

Version information

Version 1.2.28-AC•for Jira Cloud

Release date
Apr 24th 2025
Summary
New version 1.80 released!
Details

PLATFORM

  • Improved auto-mapping logic for more accurate field matching
  • Enhanced display of merged fields for better clarity
  • New update strategies for handling simultaneous changes
  • Fixed issue with integration filters showing incorrect app lists

APPS

  • ServiceNow: Fixed attachment syncing when using OAuth
  • Jira: Issue ID is now a mappable field
  • Jira: Migration now based on creation time, not update time
  • HubSpot: Added retry-after for API rate limits
  • HubSpot: Attachment support now available
  • Salesforce: Fixed OAuth issues in some edge cases
  • Asana: Incoming syncs convert HTML to plain text
  • Jira Cloud: Switched to new search API endpoint
  • Jira Cloud: New side panel with sync insights — view status, timestamp, linked ID, URL. More to come!
Payment model
Paid via Atlassian
License type
Commercial

Follow