Zendesk integration for Jira (2 way issue sync)
OVERALL RATINGS
INSTALLS
160
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appZendesk Jira: Effortlessly Sync Tasks/Incidents between Zendesk&Jira (2-Way/1-Way). Supports Jira Software/Jira Service Management
Zendesk <-> Jira: Just one price, no hidden costs
One app, one price—no hidden costs (unlike Exalate, which needs 2 apps and payments). Integrate unlimited projects, types, and fields (unlike Unito, where syncing more costs more). Try the Getint integration platform now
Auto-mapping, Onboarding, ISO 27001
Getint automates the mapping of types & fields in Zendesk-Jira integrations, using popular mappings like Ticket-Task. Save time and leverage community insights. Try Getint, the fastest-growing platform to integrate Jira.
Zendesk <-> Jira migration [premium feature]
Zendesk <-> Jira. Migrate work items, tasks with attachments, custom fields, and comments. Easy setup. Migration is a premium feature - reach out to us to learn more. Get Onboarding with migration expertise.
Supporting media
More details
Zendesk <-> Jira Integration by Getint.
Unlike Exalate, all you need is this Jira app—no separate Zendesk connector to install or pay for.
🚀 Quick Setup
- 🧙 Automapping of Types and Fields
🔄 Core Synchronization Capabilities
- Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more
- Sync Specifics:
- 📎 Attachments
- 💬 Comments
- 🎯 Statuses
- 🏷️ Native/Custom Fields
🧩 Customization & Support
- 🔧 Advanced Scripting Customization
- 📚 Documentation: Navigate with our AI Assistant.
- 🛡️ ISO 27001 & 27018
🏆 Trusted by 4,000+ Companies like Starbucks, Lufthansa, Capgemini
🔄 Zendesk -> Jira Migration (Billed Separately)
🤝 Partnerships & Extended Integrations
- 🤝 Atlassian Partners: Email us.
- 🔄 Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.
📚 Resources & Insights
🌐 Enterprise Product Roadmap - New version every 2 weeks.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
Zendesk integration for Jira (2 way issue sync) integrates with your Atlassian product
Version information
Version 1.2.17-AC•for Jira Cloud
Release date
Nov 13th 2024
Summary
New version 1.70 released!
Details
PLATFORM:
- Enhancements and bug fixes for the shared mappings feature
- Optimization of data storage in the database
- Additional UI improvements
APPS:
- ServiceNow: Bug fix for special characters in connection fields
- Zendesk: Improvements for better detection of Zendesk ticket changes
Check more at https://docs.getint.io/getintio-platform/platform-releases
Payment model
Paid via Atlassian
License type
Commercial