Publisher for Confluence Cloud to Salesforce

for Confluence Cloud
131 installs
Cloud Security Participant
  • Supported
Cloud

Publish Confluence pages as Salesforce articles to create a single source of truth for teams, customers and partner communities

Seamless publishing for a single source of truth

Use Confluence as your document source for Salesforce to unify your knowledge base content and streamline doc creation, management, and publishing. With this app, you'll get up-to-date info, without context switching.

Make curated content easy to find and view

If this is your first time with Salesforce, #WeveGotYourBack with a plug-and-play feature to push articles seamlessly. Most popular macros are supported, so the publishing process becomes straightforward.

Enrich Salesforce Knowledge Base

Avoid siloed info with this Knowledge Article integration. Publish as native Salesforce articles from the Knowledge Sidebar. Topics and categories can be added and will appear as a Salesforce Community article.

More details

The only app in the Atlassian ecosystem designed to enable Confluence to be the document source for Salesforce. It’s easy to publish Confluence pages as Salesforce articles, create a single source of truth & enable teams to deliver better customer experiences -- from the platform in which they already work.

More benefits

  • Streamline documentation creation, management & publishing workflow
  • Break down silos, increase cross-team collaboration
  • Improve customer and partner access to knowledge
  • Improve productivity and keep content up-to-date for everyone

Features

  • (NEW) Connect to Sandbox or Production
  • Publish Confluence pages as Salesforce Knowledge Articles
  • Search for Confluence knowledge directly in Salesforce
  • Map title & page content to knowledge record fields
  • Auto push next updates to Salesforce
  • Restrict access to publishing by Confluence groups
  • See links between page & knowledge article

Use case

  • Knowledge Base management

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Publisher for Confluence Cloud to Salesforce integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Delete data from the host application
  • Write data to the host application
  • Read data from the host application

Gallery

Select article categories before publishing.