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    Getscreen.me Support Integration Plugin

    by Getscreen.mefor Jira Server 5.0 - 8.13.3
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Getscreen.me supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Get it nowFree app

    Create connections to the remote desktop of your clients during the chat

    Create connections to the remote desktop of your clients during the chat

    Create connections to the remote desktop of your clients during the chat

    Instant Remote Support Sessions

    No difficulties for your clients

    The most effective support

    Create one-click invitations to a remote support session while communicating with the customer.

    Send an invitation link to your customers, they will only need to download and run the attached file, after which the connection will occur.

    A full set of remote access functions for maximum efficiency right in your browser window.

    More details

    Getscreen.me integration with Jira allows technicians to initiate remote support sessions while chatting with customers.

    Once connected to the client's computer, you will have all the necessary tools and remote access functions to solve the problem as quickly as possible, and the friendly interface and ease of connection will save you a lot of time and nerves.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Getscreen.me provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Version 1.0.2 • Jira Server 5.0 - 8.13.3 • Released 2020-11-19

    Summary

    ​Integration with Getscreen.me is available now

    Details

    More improvements and stability in 1.0.2 version.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Getscreen.me Support Integration Plugin via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Getscreen.me Support Integration Plugin versions compatible with your instance, you can look through our version history page.

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