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SLA Budget for Jira Service Management

works with Jira Server 8.1.1 - 8.19.1 and more

OVERALL RATINGS

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

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Key highlights of the appEasy budgeting and reporting based on your own service agreements by request types and custom periods

Do you have troubles with customer reporting?

Why cannot all contracts have similar conditions? I have to look up all the details, call my colleagues, so that the report for our customer contains all the details he needs ...

How can help me this plugin?

Regular service reporting is important part of every service desk project. Budget for individual services based on prepaid hours. Sometimes its difficult to manage team capacity, collect and sort all relevant data.

Look how it looks on issue

Here is example of budget with remains hours and with over budget time.

Supporting media

More details

  • Setting regular budgets for customer services, contracts and service projects based on service desk request types
  • Continuous monitoring and reporting of spent hours of the budget
  • Complete overview of consumed hours per selected request types, issue, contract
  • Simple reporting with the option of exporting to PDF or XLS
  • Option to transfer non-consumed hours to next period More details on our plugin page
  • Resources

    Privacy and Security

    Privacy policy

    Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

    Security program

    This app is not part of the Marketplace Bug Bounty program.

    Version information

    We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

    Explore all server versions

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