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    SLA Budget for Jira Service Management

    by CoreIT s.r.o.for Jira Server 8.1.1 - 8.15.0
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    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
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    Easy budgeting and reporting based on your own service agreements by request types and custom periods

    Easy budgeting and reporting based on your own service agreements by request types and custom periods

    Easy budgeting and reporting based on your own service agreements by request types and custom periods

    Do you have troubles with customer reporting?

    How can help me this plugin?

    Look how it looks on issue

    Why cannot all contracts have similar conditions? I have to look up all the details, call my colleagues, so that the report for our customer contains all the details he needs ...

    Regular service reporting is important part of every service desk project. Budget for individual services based on prepaid hours. Sometimes its difficult to manage team capacity, collect and sort all relevant data.

    Here is example of budget with remains hours and with over budget time.

    More details

  • Setting regular budgets for customer services, contracts and service projects based on service desk request types
  • Continuous monitoring and reporting of spent hours of the budget
  • Complete overview of consumed hours per selected request types, issue, contract
  • Simple reporting with the option of exporting to PDF or XLS
  • Option to transfer non-consumed hours to next period More details on our plugin page

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Basic support resources are available for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

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    Versions

    Version 1.0-j8.b44 • Jira Server 8.1.1 - 8.15.0 • Released 2021-03-03

    Summary

    Sub-task support added

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate SLA Budget for Jira Service Management via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older SLA Budget for Jira Service Management versions compatible with your instance, you can look through our version history page.

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