Free app
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Reviews for cloud
Based out of 55 reviews
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Showing 55 reviews
Posted on Mar 12, 2026
This is a great app for any team that needs an advanced checklist rather than a simple list with checkboxes. We love being able to have multiple tabs and multiple sections within each tab to keep everything organized. Other features that make this so great include the ability to have custom statuses for the items (such as to do, in-progress, blocked, done, skipped), and including an assignee for each item. Some other features we only found out about after having a demo call with Payal, and we are looking forward to incorporating into our workflow: specifically, being able to mark specific items as mandatory and editing the workflow for the ticket so that it can't be closed until the mandatory items are done; and automatically adding the checklist template to newly created tickets that match a specific jql query. I highly recommend booking a demo with Payal - we had been using the add-on for months without realizing all of the excellent features (even more than what I mentioned above). I had tried in the past to open support tickets, and didn't receive a response and booking a demo was my last recourse to try to get answers. Though it was frustrating not to have my tickets replied to, it worked out for the best because I found out through the demo so much more than I would have known just by getting my specific questions answered.
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Appbox.ai
Hi Avigail,
Thank you for this detailed and thoughtful review! We're thrilled to hear how Checklist for Jira is helping your team stay organized, and that the demo helped unlock so many features you weren't aware of.
We sincerely apologize for the support tickets that went unanswered — please consider this a one-time exception due to a change in our internal workflow. We've since addressed this and are committed to ensuring every request gets a timely response. Please don't hesitate to reach out at support@appbox.ai anytime.
Thanks, Team Appbox
Posted on Jan 8, 2026
Shout to Payal for helping me with a JSON checklist. Nice to know they will help on a free version!
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Appbox.ai
Hi Jacquelin,
Thank you so much for the kind words! We're delighted our support team could help you with your checklist topic.
Supporting all our users, whether on free or paid plans, is important to us, and it's great to hear that came through in your experience.
If you ever need further assistance, feel free to reach out at support@appbox.ai.
Thanks,
Team Appbox
Posted on Dec 19, 2025
Installed the Checklist for Jira (free) app recently and had a problem not seeing the Global template page. Wrote a customer support ticket and got a reply within less than an hour. Very helpful support that helped me to quickly find the root cause of my issue.
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Appbox.ai
Hi Dias,
Thank you for your positive feedback! We're glad our support team could help you resolve the template page issue quickly.
We strive to provide fast, helpful responses to ensure you get the most out of Checklist for Jira.
If you need any further assistance, feel free to reach out to us at support@appbox.ai.
Thanks,
Team Appbox
Posted on Nov 6, 2025
We've been using it since Q4 of 2024, and needed support when Jira changed its UI. The communication was very effective — I received answers to all my questions, and the support has been excellent. Keep up the great work!
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Appbox.ai
Hi Bertalan,
Thank you so much for your review and for being a loyal user since Q4 2024! We're thrilled to hear that our support team was able to help you effectively navigate the challenges with Jira's UI changes. Providing clear communication and comprehensive answers is exactly what we strive for.
Your encouragement means a lot to us, and we'll definitely keep up the great work! If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us at support@appbox.ai.
Thanks, Team Appbox
Posted on Nov 3, 2025
Great support team
Vendor logo
Appbox.ai
Hi Nguyễn,
Thank you so much for your review! We're thrilled to hear that our support team made a positive impression on you. Providing excellent support is a top priority for us, and your feedback means a lot.
If you ever need anything or have questions, please don't hesitate to reach out to us at support@appbox.ai.
Thanks, Team Appbox