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Customers have installed this app in at least 20 active instances.
    by Realigned Technologies Ltdfor Jira Cloud
    Supported
    Realigned Technologies Ltd supports this app.

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    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Connect user requirements to your Jira issues. Document customer journeys, user flows and build story maps

    Connect user requirements to your Jira issues. Document customer journeys, user flows and build story maps

    Connect user requirements to your Jira issues. Document customer journeys, user flows and build story maps

    Bring User Experience Design to Jira

    Document user journeys or user flows

    Connect your work

    Manage your UX research directly in Jira

    Think how your users interact with your product or service. Is there something you can improve?

    Assign existing Jira issues to your journey map or create them as needed

    More details

    With Journey Mapping for Jira, you can create an unlimited number of user or customer journeys within your Jira project. Document your customer requirements directly in Jira and link outstanding issues to individual user flow steps.

    Journey Mapping for Jira has a different approach from User Story Mapping

    • Create as many customer journeys as you want
    • Link tickets to the journey map without affecting any existing attributes or disrupting your teams agile boards
    • Create issues directly from within your customer journey
    • Re-assign them to each step with drag and drop
    • Create and assign personas to your user journeys

    Whether you need to manage customer journeys, user journeys, user flows or scenarios - Journey Mapping for Jira makes it a breeze. Connect your user requirements to the technical implementation – without losing track over time. Let business and IT teams speak in the same language - provide developers with context about the user's requirements.

    Questions about this app?

    Reviews for cloud

    (4)
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    by Patrick Roos on 2021-01-30
    Very suitable Journey Map integration for my Jira Projects! Thanks.
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    by Pascal Meier on 2021-01-29
    Best Journey Mapping tool so far. Very easy to create a journey for a specific persona and add existing tasks or create new ones.
    Was this review helpful?YesNo
    by Wolfgang Seidler on 2021-01-22
    Only support story mapping within ONE Jira project. Not usable for our purposes.
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    Realigned Technologies Ltd

    Hi Wolfgang,

    Thank you for your feedback! Journey Mapping for Jira actually supports multiple projects if you configure the backlog to include them. You can get in touch with us at info@realigned.io or our support portal so we can discuss your use case

    All the best

    Stefan

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1.25
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Realigned Technologies Ltd provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2021-06-06

    Summary

    Descriptor Update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Journey Mapping for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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